Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1 out of 5
4.1
(6,912 Reviews)
Open Ratings Snapshot
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,247 out of 5,446
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2 out of 5
2
Loud
on September 1, 2023
Posted by: Estewesto
from Florida
[This review was collected as part of a promotion.] The motor is in loud, almost has a rattle and the fridge is brand new
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 1, 2023
Hi Estewesto,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 385919.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Nice product!!
on September 1, 2023
Posted by: FRE002000
from Orlando, FL
[This review was collected as part of a promotion.] I've been using it for a month and nothing to complain about
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Awesome appliance very satisfied!
on September 1, 2023
Posted by: shepler
from Waxahachie Texas
[This review was collected as part of a promotion.] We did not have alot of time to compare shop. We needed a replacement quickly due to insulin usage.
The refrigerator and freezer was quick to cool and freeze. The ease of setup was great.
I saved my door shelves from the one being replaced and used them for the replacement.
Not noisy as some reviews mentioned.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Ice Make leaks water
on August 31, 2023
Posted by: ssgdavidson
from Bossier City, LA
[This review was collected as part of a promotion.] Water leaking when ice make fills up and water runs down the back and freezes and fan makes loud noise until we defrost. This was happening twice a week. We had to stop using ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Disappointing Ice maker
on August 31, 2023
Posted by: Homer
from Cape Cod MA
[This review was collected as part of a promotion.] Instruction manual not updated for this ice maker. After a week it was only half full. If you want ice as a feature buy sometning else
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on August 30, 2023
Posted by: Peaches
from Arizona
[This review was collected as part of a promotion.] Came with house i recently purchased , I love it. It works exactly as needed
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Refrigerator Model: WRS315SDHZ
on August 30, 2023
Posted by: M C.
from Lake Conroe (Willis) TX
[This review was collected as part of a promotion.] We love it! It does an excellent job and is very efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great value!!
on August 30, 2023
Posted by: Ryan
from Indiana
[This review was collected as part of a promotion.] The refrigerator is well built and quiet. I love the stainless steel look and feel. I only wish they would put the weight limit for the glass shelves in the owner’s manual.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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