Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Excellent
on September 7, 2023
Posted by: PjM76
from Orlando FL
[This review was collected as part of a promotion.] I bought a refrigerator one month ago and I'm happy..........
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer door does not seal. Ices up badly
on September 7, 2023
Posted by: Dan T.
from Oakland, Maine
[This review was collected as part of a promotion.] Can't even get a repair personnel to come fix it, not impressed at all...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 14, 2023
Thank you for sharing your insights with us, Dan T.. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 390708.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great use of space
on September 7, 2023
Posted by: Nanja
from East Texas
[This review was collected as part of a promotion.] Being a senior I can’t shop as often so t try to stock up. I needed more space in both freezer & refrigerator, but couldn’t use a larger model. Somehow they have made better use of the inside storage. My shelves are deep all the way to top. The mechanics are not in way of inside space. I also love the little light that tells me it is at proper setting. The only thing I have a problem with is every now & then an ice cube will fall out onto the floor. & melt. They slide off of the little drip space. Also it is extremely loud when you press the lever for ice cubes. Much louder than my former model, both Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on September 7, 2023
Posted by: Beth
from South Carolina
[This review was collected as part of a promotion.] Came with house & love it looks good & works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with the refrigerator!Great ice maker
on September 6, 2023
Posted by: Dr Horton bought the refr
from Oakland TN
[This review was collected as part of a promotion.] I’m happy with the refrigerator!great price and lots of storage
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on September 6, 2023
Posted by: Bet77
from Burlington NC
[This review was collected as part of a promotion.] I bought this 2 weeks ago & have not had any problems. It is quiet,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Par
on September 5, 2023
Posted by: GsaGn
from WV
[This review was collected as part of a promotion.] Decent refrigerator. Easy to use, water and ice dispenser could be better designed, and it's shelving seems fragile even though it's pretty durable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Icemaker sucks
on September 5, 2023
Posted by: Bad ice maker
from Texas
[This review was collected as part of a promotion.] The ice maker is really slow making ice I wouldn't have bought it if I would have known it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 12, 2023
Hi Bad ice maker,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 389358.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 389358.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com