Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Loving my new refrigerator!
on December 30, 2025
Posted by: Pammy
[This review was collected as part of a promotion.] I'm loving my new refrigerator! It's very pretty - adds class to my kitchen! AND it has plenty of room in both the refrigerator and freezer sections. It's easy to organize my food with the movable shelving, the water and ice dispenser in the door works beautifully and it's not noisy!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Super Refrigerator
on December 30, 2025
Posted by: Nanc-IL
from Lowpoint, IL
[This review was collected as part of a promotion.] I bought it a couple of weeks ago and I love it. The bright LED lights are amazing. Love the ice maker and the way they come out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 30, 2025
Posted by: Wayne
[This review was collected as part of a promotion.] I have had for only a month but I am very happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
new to me
on December 30, 2025
Posted by: joe carl
from CADIZ, KY.
[This review was collected as part of a promotion.] I bought this item and I'm very pleased with it. Took about 4 days to get it working properly, and I believe others will like it also.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent
on December 30, 2025
Posted by: Just me
[This review was collected as part of a promotion.] It’s a decent refrigerator. The ice maker is loud!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good temps
on December 30, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Keeps the temperature perfect in both the refrigerator and freezer. The shelving is OK but could be better if offered more spacing slots.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noise
on December 30, 2025
Posted by: Don$
[This review was collected as part of a promotion.] I bought the new refrigerator a month ago and it seams to run a long time and makes a loud humming noise, not real happy with it
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 891365
We’re looking forward to hearing from you.
Kari V.
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 891365
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
General
on December 29, 2025
Posted by: New home
[This review was collected as part of a promotion.] Love the functions! However hard to clean without streaks. Any suggestions would be helpful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com