Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Little too small for it's size
on January 10, 2024
Posted by: genevrier98
from Ormond Beach, FL
[This review was collected as part of a promotion.] My new construction home came with this fridge. It's easy to use, shiny, and works as it should. One thing to complain about is that if you think getting a double-door model will give you much more storage room, you're not. I don't find it all that spacious, and the middle shelf has this awkward light/fixture in the back that isn't functional and quite hazardous to place things safely on. Please view the attached picture.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it!
on January 10, 2024
Posted by: Marebare
[This review was collected as part of a promotion.] This came with our new house and its wonderful I guess I just need to get used to the ice dispenser because it always goes everywhere.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Holds more items than side by side
on January 10, 2024
Posted by: Pazcarz
[This review was collected as part of a promotion.] Purchased to replace builders grade refrigerator. We like it better space wise and ease of use. Also a big selling feature for us is the longer water dispenser on the door. My water bottle did not fit in the old refrigerator without having to tilt it thus making a mess. No tilt needed on with this refrigerator and no mess.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simplicity is Key
on January 9, 2024
Posted by: Ashf
from Kentucky
[This review was collected as part of a promotion.] When our old refrigerator went belly up, we had no choice but to buy a new one. We didn't want too many bells and whistles which makes this model perfect for us!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 9, 2024
Posted by: Margie
[This review was collected as part of a promotion.] could use one more shelf in the fridge, but it is working great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Refrigeratot
on January 9, 2024
Posted by: TomP
[This review was collected as part of a promotion.] Product works well and very spacious inside. It was noisy at first but seemsd to have quieted down
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 9, 2024
Posted by: Ice and water dispenser
[This review was collected as part of a promotion.] It’s good for what it is but the ice and water dispenser in the door is a little aggravating when you try to get ice with some cups it’ll hit the water dispenser and shoot into your cup
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator malfunction
on January 8, 2024
Posted by: Vishwa
[This review was collected as part of a promotion.] But this January 4th installed in the house with Dr Horton the refrigerator ice maker could not make ice and it's a brand new refrigerator had to call the warranty company to come out and fix the refrigerator I don't have any ice maker until whenever the ice makers replaced
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Vishwa. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 463257.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com