Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
bsd design for ice and water dispenser
on February 2, 2024
Posted by: gary
from Kentucky
[This review was collected as part of a promotion.] The water dispenser is in front of the ice dispenser, you have to be very careful getting ice and water or it makes a mess on floor in front of frig, it is a bad design
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 5, 2024
Hello gary,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 476867.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 476867.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
This is a cool product!
on February 1, 2024
Posted by: Mike
[This review was collected as part of a promotion.] It came with the house and am happy the product is a Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great size
on January 31, 2024
Posted by: none
[This review was collected as part of a promotion.] I am very happy with the refrigerator that I purchased in November 2023
Written by a customer while visiting whirlpool.com
Customer Rating
5
just the features I needed. Thank you again.
on January 30, 2024
Posted by: Zuko 100
[This review was collected as part of a promotion.] I bought a bundle, refrigerator and dishwasher. Thank you for all your service and help. Great job.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on January 30, 2024
Posted by: TP72
from Duncan, SC
[This review was collected as part of a promotion.] I’ve had the refrigerator for a little over a month and have been disappointed unfortunately. There seem to be areas of the refrigerator side where the food freezes. Also it makes a very loud vibrating noise on and off.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 1, 2024
Thank you for sharing your insights with us, TP72. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 475404.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on January 29, 2024
Posted by: TP72
[This review was collected as part of a promotion.] I bought this refrigerator one month ago and unfortunately have been disappointed. The freezer part seems to be working properly, but the refrigerator part has areas that sometimes cause food to partially freeze. There’s also an off and on loud vibrating noise.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 29, 2024
Thank you for sharing your insights with us, TP72. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 474827.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ok for now
on January 29, 2024
Posted by: PL71
[This review was collected as part of a promotion.] I just purchased it, so far it ok asked me a year from now.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator Doesnt Cool, right out of the box
on January 28, 2024
Posted by: Ronald
[This review was collected as part of a promotion.] I bought a new manufactured home with all Whirlpool appliances.
The Refrigerator has not worked yet, waiting for a repair man to come tell me the problem and fixit.
No t Happy at the moment
The Refrigerator has not worked yet, waiting for a repair man to come tell me the problem and fixit.
No t Happy at the moment
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 1, 2024
Thank you for sharing your insights with us, Ronald. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 474723.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com