Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Great features
on March 6, 2024
Posted by: Kc70
[This review was collected as part of a promotion.] Bought this a couple months ago and it's great
I love the clear shelves and the no fingerprint finish. Ice maker and water dispenser works great
I love the clear shelves and the no fingerprint finish. Ice maker and water dispenser works great
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple features down to earth looks good size
on March 6, 2024
Posted by: Pat64
[This review was collected as part of a promotion.] It’s such a simple refrigerator as far as styling and size is concerned but works great!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Builder damaged
on March 5, 2024
Posted by: Bummed
[This review was collected as part of a promotion.] Got this with a new home purchase. So I can't blame whirlpool. It's is damaged has multiple scratches. Freezer doesn't go lower than 0-2 ° ice maker works sometimes daily other times not for days. Refrigerator at lowest setting is just at 40°. I have always had whirlpool appliances & been very happy with them. As I said this is a builder problem.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2024
Thank you for sharing your insights with us, Bummed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 496938.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 5, 2024
Posted by: cabin 1
[This review was collected as part of a promotion.] I like this refrigerator except that I didnt realize that it doesnt have a cheese drawer. It has a drawer for veggies and one for fruit. I have had to go out and buy a shelf container for my cheeses and meats.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wat4er and Ice
on March 5, 2024
Posted by: Boodles
[This review was collected as part of a promotion.] We love our frig; however, the reason I couldn't give it 5 stars is because the location of the ice and water dispenser makes it TOO easy to get water when you meant to only get ice!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on March 4, 2024
Posted by: Terri
[This review was collected as part of a promotion.] I like my refrigerator but the ice machine don't make enough ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noise
on March 4, 2024
Posted by: Mike 2024
[This review was collected as part of a promotion.] Refrigerator works well as expected but is louder than I expected
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice/water dispense & loud humming trouble
on March 3, 2024
Posted by: JJSerenas
from Florida
[This review was collected as part of a promotion.] The refrigerator's design concerning the water and ice dispenser falls short. Whether dispensing crushed or cubed ice, it inevitably scatters everywhere. The water dispenser is overly sensitive, often activating inadvertently while getting ice, resulting in both ice and water to clean up from the floor. Additionally, the fridge emits a loud humming noise, far louder than expected, persisting throughout the day and night. Unfortunately, Whirlpool was not my choice, it came with the home.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 5, 2024
Thank you for sharing your insights with us, JJSerenas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 495522.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com