Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Running sound is LOUD
on May 20, 2024
Posted by: Donna
from Muncie, IN
[This review was collected as part of a promotion.] purchased in November and beginning in January it started making a loud humming sound. One evening we noticed it had just made ice and the humming was extremely loud. Another evening the humming was so loud it woke us from a dead sleep
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 19, 2024
Posted by: Refrigerator
from Nebraska
[This review was collected as part of a promotion.] We’ve had it for a couple months. Seems to work well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 19, 2024
Posted by: Dddalal
[This review was collected as part of a promotion.] Came with the new house , pretty small and old fashion
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
My obsrervations
on May 18, 2024
Posted by: None
from Mililani, Hawaii
[This review was collected as part of a promotion.] Very good frig! It took a while for the ice to accumulate but once it did, it kept up with our usage very well. The only thing I would like to mention is that the cold water is almost like room temperature and to enjoy cold water, I have to use ice cube or crushed ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the features!
on May 17, 2024
Posted by: Kevo
[This review was collected as part of a promotion.] Great purchase! Stays very clean on the surface! Ice Ice baby!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Fridge
on May 16, 2024
Posted by: Timothy89!
[This review was collected as part of a promotion.] So far I have had this fridge for a month, so good I cannot complain.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 16, 2024
Posted by: Rusty
from Upstate NY
[This review was collected as part of a promotion.] A little bigger than my last whirlpool and quieter. My last refrigerator lasted several years and through 2 moves and prompted me to stay loyal to the brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Need help
on May 14, 2024
Posted by: Help
[This review was collected as part of a promotion.] We got the frig on 5/11/24
The people can not finger out how to level it and the doors keep coming open
People came and said they don’t know how to level it
The people can not finger out how to level it and the doors keep coming open
People came and said they don’t know how to level it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 536218.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com