Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Solid
on June 4, 2024
Posted by: Tom S.
[This review was collected as part of a promotion.] Bought this to replace a S*****g that was crashing. Strong reviews and recommendations from an app repairman friend convinced me. Very happy with my choice. Keeps an even temp and the water filter especially provides clean and refreshing h2o; it's also great to finally have an ice maker that works. This isn't a fancy model, but the reliability alone makes it a huge upgrade from our previous fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the finish
on June 4, 2024
Posted by: Craig
[This review was collected as part of a promotion.] I replaced a 27 year old whirlpool side by side with this model and I don’t like the noise level and the ice dispenser it’s too short I have to use a small cup to fill a regular size glass. It looks like it was missing a shelf but it wasn’t
Written by a customer while visiting whirlpool.com
Customer Rating
1
on June 4, 2024
Posted by: Family Joseph
from Gastonia, NC
[This review was collected as part of a promotion.] the first fridge had an unbearable noise, every day I got up with a headache because at night the noise was louder, after several visits by the whirlpool technicians they finally decided to change the fridge, we waited 2 months for the new one and this one also has strange sounds, the only different thing is that they are not so strong, I think that model has problems
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 546240.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value
on June 3, 2024
Posted by: Woody
from Herculaneum, Mo.
[This review was collected as part of a promotion.] Love the water and ice maker and everything overall.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Enjoy all features of new refrigerator
on June 3, 2024
Posted by: Mike
from Lubbock, Tx
[This review was collected as part of a promotion.] Have had refrigerator less than a month but am pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 3, 2024
Posted by: Debb
[This review was collected as part of a promotion.] Bought it April 4, 2024. I am Very pleased. No regrets.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice to have ice!!
on June 3, 2024
Posted by: Freezie
from Twin Falls Idaho
[This review was collected as part of a promotion.] I am happy with my purchase of my whirlpool refrigerator. The only thing it seems a little loud when running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not that great
on June 3, 2024
Posted by: Herb v
from Atascadero, CA
[This review was collected as part of a promotion.] Bought it 9 months ago, ice maker stopped working already, also compressor is really loud when it kicks on.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 545783.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com