Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Good Refrigerator
on January 14, 2021
Posted by: CrozetDad
from Virginia
[This review was collected as part of a promotion.] We purchased this refrigerator as a replacement to our dinosaur Whirlpool. Overall we have been fairly satisfied. There are a few things that are frustrating with it.
On the right side (“ideal setting used”) where the refrigerator compartment is, the top shelf gets so cold that somethings actually start to freeze. We’ve had to throw away some produce and move some things away like milk or juice from there.
Another issue is how slow the ice maker churns out ice. We are a family of five and at most use the ice 5-10x/ day (5-7 cubes per cup at a time). With it completely empty and with a fresh filter we noted it took a three day weekend (is being gone) for the ice to get near to full. That’s extremely slow and disappointing.
It’s also common for us to accidentally hit the water Spicket while trying to get ice and then we get water on the floor. They’re too close together and the icemaker is meant for small cups not bigger ones to fit underneath. There should’ve been more room.
Other than that it keeps things cold and things frozen! So we’re pretty happy there.
On the right side (“ideal setting used”) where the refrigerator compartment is, the top shelf gets so cold that somethings actually start to freeze. We’ve had to throw away some produce and move some things away like milk or juice from there.
Another issue is how slow the ice maker churns out ice. We are a family of five and at most use the ice 5-10x/ day (5-7 cubes per cup at a time). With it completely empty and with a fresh filter we noted it took a three day weekend (is being gone) for the ice to get near to full. That’s extremely slow and disappointing.
It’s also common for us to accidentally hit the water Spicket while trying to get ice and then we get water on the floor. They’re too close together and the icemaker is meant for small cups not bigger ones to fit underneath. There should’ve been more room.
Other than that it keeps things cold and things frozen! So we’re pretty happy there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be Really Nice
on January 17, 2021
Posted by: Hoosier
from Indiana
[This review was collected as part of a promotion.] The unit could be good value for the price or maybe it is just worth the price.
The condenser motor vibrates and make too much noise. Knock the unit and it may stop for a while. I can not pull out the unit to look at the back because the plastic front wheel broke The Produce drawer frame has broken twice. At 6 months and 13 months. The top shelf freezes items. Ice maker is slow in ice production.
Hey it looks good and keeps my items cold
The condenser motor vibrates and make too much noise. Knock the unit and it may stop for a while. I can not pull out the unit to look at the back because the plastic front wheel broke The Produce drawer frame has broken twice. At 6 months and 13 months. The top shelf freezes items. Ice maker is slow in ice production.
Hey it looks good and keeps my items cold
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Tall narrow fridge
on January 28, 2021
Posted by: linda 33
from little river,sc
[This review was collected as part of a promotion.] The fridge is easy to store food in both sides, but the top fridge shelf is too deep to reach the back easily. The freezer half is designed well. The ice water and ice dispensers both work well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Super quite
on January 28, 2021
Posted by: MarkZ
from SD
[This review was collected as part of a promotion.] Really like the fridge, but set as cold as it goes, and it only gets to low to mid 40's in temperature, my old one was always in the upper 30's set on medium, planning on having someone look at it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Miss Ferguson Hardin
on January 28, 2021
Posted by: Fergie
from PA
[This review was collected as part of a promotion.] I really do like this refrigerator. My family and I are able to put so much food in the large sections. It was a very good buy. The water filter lasted 6 months, I did replace it (not hard to do) and the light went out in the freezer, I am still trying to figure out how to replace that light. However overall I am pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Fratures
on January 28, 2021
Posted by: Rob9363
from Fairview, TN
[This review was collected as part of a promotion.] Well lit inside both the freezer and refrigerator. Makes smaller size crescent ice which is very nice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very roomy super chilly!
on January 28, 2021
Posted by: Barbo327
from Nashville
[This review was collected as part of a promotion.] This refrigerator came with my house...and iam do happy it did
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we need
on January 28, 2021
Posted by: Evar
from MD
[This review was collected as part of a promotion.] The refrigerator is awesome. We enjoy drinking from the water dispenser. We wish the freezer could be larger
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com