Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Running A-OK but....
on November 12, 2020
Posted by: AllenWhirlpool
from OKC
I totally agreed followings with one of the reviewers:
I brought this refrigerator 3 weeks ago.
1. there is no cover or grill for the hinges of the doors. Ugly to look at.
2. The door shelves are too wide and every bottle I put on them falls over when the door is open or closed.
3. One of the shelf appears to be missing. If not missing, to adjust the shelf to the extra notch makes one area too big and the other area too small.
4. The ice dispenser is directly behind the water dispenser. I hit the water every time I want ice and have to wipe up the spill. This is a poor design! Unacceptable!!!
I brought this refrigerator 3 weeks ago.
1. there is no cover or grill for the hinges of the doors. Ugly to look at.
2. The door shelves are too wide and every bottle I put on them falls over when the door is open or closed.
3. One of the shelf appears to be missing. If not missing, to adjust the shelf to the extra notch makes one area too big and the other area too small.
4. The ice dispenser is directly behind the water dispenser. I hit the water every time I want ice and have to wipe up the spill. This is a poor design! Unacceptable!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as good as our previous Whirlpool.
on November 12, 2020
Posted by: tustadupa
from pensacola fl
[This review was collected as part of a promotion.] We purchased this refrigerator after a hurricane ended the life of our first Whirlpool.
There are some things which we do not like, now that we own it, but it is what it is. Does not have two full drawers for veggies...no separate drawer for cheese/deli items. And, the suction on the door is so strong that the unit pulls away from the wall when you open the doors. Also, when you request crushed ice, it sprays all over, inside and outside.
There are some things which we do not like, now that we own it, but it is what it is. Does not have two full drawers for veggies...no separate drawer for cheese/deli items. And, the suction on the door is so strong that the unit pulls away from the wall when you open the doors. Also, when you request crushed ice, it sprays all over, inside and outside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water Dispenser Tray Needed
on November 13, 2020
Posted by: Carlos
from Florida
Fridge is okay. Drawers are not that easy to open and the dispenser will drip over the tray and to the front of the fridge. Whirlpool needs to make an after market fix to this (i.e. plastic tray that will overhang slightly to collect excess drops).
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker problems
on November 19, 2020
Posted by: wils
from Knoxville, TN
[This review was collected as part of a promotion.] The water dispenser and ice dispenser are too close together -- I seem to activate both of them at the same time. The new refrigerator did not have enough drawers, so luckily we saved one from our old refrigerator that fit the new one.. The new refrigerator moves easily on rollers and the stainless steel does not show finger prints. There is much more light than in our old one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
An excellent buy
on November 23, 2020
Posted by: Pamm
from Midland, TX
We bought this refrigerator July 1. We have always been concerned with the extremely loud noise it makes. Ice emptying will make you jump! Your owners manual says that noise is to be expected, so we are living with it. My main concern is the door on the refrigerator side swings out so far and so fast; you'd better hold on to that door when you open it! Is there an adjustment for that?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
horrible!! broke after 4 months
on November 27, 2020
Posted by: deanna
from bakersfield ca
[This review was collected as part of a promotion.] what a nightmare. this is the worst fridge i have ever had. It broke for no apparent reason after 4 months of use and whirlpool won't even come out to fix it. they don't return my calls and make excuse after excuse! don't buy this fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, November 30, 2020
Hey deanna, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 29, 2020
Posted by: Toni
from Pepeekeo, HI
[This review was collected as part of a promotion.] I bought this the beginning of this month. Love how much room there is. The icebox is nice and cold. Ice maker made ice quickly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase.
on December 4, 2020
Posted by: kabycat
from IN
[This review was collected as part of a promotion.] This refrigerator looks classy and works well. No problems to date.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com