Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1
DO NOT BUY THE REFRIGERATOR
on September 1, 2024
Posted by: DO NOT BUY IT
[This review was collected as part of a promotion.] The new house came with this appliances, fridge is horrible ice maker doesn’t work change filter did everything posible and still not making ice. DO NOT BUY THE REFRIGERATOR.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 587022.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
It has all features I need
on August 31, 2024
Posted by: Features
from Missouri
[This review was collected as part of a promotion.] I love my new fridge. But still learning things about it. Love the fact I can move it out by myself to clean behind it. I'd like maybe 1 more shelf in the freezer. But love it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Faulty ice maker
on August 30, 2024
Posted by: Joy1025
from Ohio
[This review was collected as part of a promotion.] I bought this about 2 weeks ago. The ice maker does not make ice very
Often at all. The water dispenser is right in front of ice dispenser and I am constantly shooting water down the front fridge. Also I have water in a pitcher on top shelf of the fridge and it’s always frozen.
Often at all. The water dispenser is right in front of ice dispenser and I am constantly shooting water down the front fridge. Also I have water in a pitcher on top shelf of the fridge and it’s always frozen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy
on August 30, 2024
Posted by: Rolando
[This review was collected as part of a promotion.] Very happy with thank you my purchase I will buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 30, 2024
Posted by: Jackse
[This review was collected as part of a promotion.] I built a new home and purchased all new appliances for it. I absolutely love this refrigerator. Not only is it stylish but is very easy to maintain . I also purchased the whirlpool double oven, dishwasher and microwave! All appliances have been great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 30, 2024
Posted by: Precious
from Mount Dora, FL
[This review was collected as part of a promotion.] It came with the home I purchase and it works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 30, 2024
Posted by: ka-ron
[This review was collected as part of a promotion.] so far all is working, too soon to know if it will last
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer doesn’t cool and it won’t make ice cubes
on August 29, 2024
Posted by: Jhorgeiv
from Texas
This refrigerator came with our new house, the freezer won’t cool, it won’t make ice cubes, food gets spoiled, it doesn’t freeze anything and we have been using it for only a week. Called customer service and it will take a week for a technician to come, meanwhile we don’t have a refrigerator, definitely I don’t recommend it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 586024.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com