Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,912 Reviews)
Rating breakdown 6,912 reviews
5 Stars
3,241
4 Stars
1,921
3 Stars
1,080
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,247 out of
5,446)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Nice fridge for price
on September 7, 2024
Posted by: AP25
[This review was collected as part of a promotion.] I bought this refrigerator a month ago and overall I have been very happy with it. The only thing that I wish is that it had locks on the wheels. I had to rig something up to prevent the fridge from rolling every time I opened a door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish and dependable
on September 7, 2024
Posted by: Susan
from Florida
[This review was collected as part of a promotion.] I bought new home for investment purposes and was delighted to see the upgraded Whirlpool appliance package.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 7, 2024
Posted by: Betty
[This review was collected as part of a promotion.] I bought this last week and I love it. It seems to have a-lot more room than my old fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Designed for a small Family, maybe 2-4 people
on September 6, 2024
Posted by: Buck
from Ruskin, FL
[This review was collected as part of a promotion.] This was a builder grade appliance, and standard throughout the different models. We have a four bedroom with 2 adults and 4 children, and this fridge capacity is not big enough for the large family.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
A nice, basic refrigerator for a single person
on September 6, 2024
Posted by: LisaY 2024
from Winston-Salem, NC
[This review was collected as part of a promotion.] The refrigerator is working out well, but the ice maker is slow and only outputs the equivalent of 3 to 4 regular trays of ice per day.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Smaller than I expected
on September 6, 2024
Posted by: Bob70
from Texas :(
[This review was collected as part of a promotion.] very noisy compared to my last one. And less shelf options inside. Most shelves are fixed. I hope it lasts 20 years like my kenmore.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Epic failure!
on September 6, 2024
Posted by: Smiley
from Hobbs nm
[This review was collected as part of a promotion.] The worst appliance I have ever purchased. Doesn’t keep things cold enough. Ice maker leaks and drips out and freezes on top of other things. Ice dispenser is set in back of water dispenser and always hit it by accident. Water dispenser leaks also and have to wipe door down constantly. Piece of crap!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588931.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on September 5, 2024
Posted by: Sue908
from Defiance, Ohio
[This review was collected as part of a promotion.] I purchased my refrigerator the end of May. I have always had Whirlpool appliances but I am very disappointed with my refrigerator. I am purchasing bagged ice at the grocery store weekly so I can ice. I like all areas of the refrigerator except the poorly functioning ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com