Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1 out of 5
4.1
(6,910 Reviews)
Open Ratings Snapshot
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product. 
(
4,246 out of 5,444
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
1 out of 5
1
Terrible refrigerator!!
on January 29, 2025
Posted by: Terrible
from Albuquerque
[This review was collected as part of a promotion.] This is the 3rd one since October 2024 and it’s it has the same loud noise as the 1st one did.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6427xNy2D . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6428xNy2E or Instagram http://spr.ly/6429xNy21. When responding please include your contact information and reference Case #666441
We’re looking forward to hearing from you.

Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
great
on January 28, 2025
Posted by: sandra
[This review was collected as part of a promotion.] good refrigeratorbbbbbb kkkkkkkk;;;;;;;ooooooppppp
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great purchase!
on January 27, 2025
Posted by: Heaven
from Cincinnati, Ohio
[This review was collected as part of a promotion.] I absolutely love my new refrigerator! The finger print free feature is wonderful
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Features
on January 27, 2025
Posted by: Emma1984
from Crosby Tx
[This review was collected as part of a promotion.] It’s nice appliance , so far no issues or complaints
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Bought one again!
on January 27, 2025
Posted by: Fester55
from Maricopa, AZ
[This review was collected as part of a promotion.] Second Whirlpool Refrigerator and it works as well as the first one which we had for 17 years. It didn't go bad, we just left it when we sold our house, was still working fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Wish you still made the 26 cu. ft. side by side.
on January 27, 2025
Posted by: Jack's son
from Houston
[This review was collected as part of a promotion.] Is hard to set the temperature right for both refrigerator and freezer compartments. It took months of trying different settings. Also the lighting in the refrigerator side is almost blinding every time I open the door. Also the top shelfing in both the refrigerator side and freezer side has to much wasted space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great product
on January 27, 2025
Posted by: Mcman54
[This review was collected as part of a promotion.] We have always been satisfied with Whirlpool appliances!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features!
on January 26, 2025
Posted by: Ninelives9
[This review was collected as part of a promotion.] Purchased this product to replace a 3 year old brand which continually needed repairs.
Written by a customer while visiting whirlpool.com
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