Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
on February 7, 2025
Posted by: Rene
[This review was collected as part of a promotion.] The refrigerator looks great ,but unhappy with the ice maker, so slow, it has big ice containers but barley makes enough ice to cover bottom of bin. The water and ice lever is so slippery hard to hold glass on it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 6, 2025
Posted by: Nel2
from Florence, AZ
[This review was collected as part of a promotion.] So far it's been great! I'm in a small Casita, so kitchen and living room are in one area. I was worried it would be too loud, but, it's very quiet. The only issue I have is that for some reason it won't balance, but nothing too major. It's a good refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very good unit
on February 5, 2025
Posted by: Harry
[This review was collected as part of a promotion.] Very good unit except the top shelf back, right tends to freeze a bit. Only intermittently. Otherwise very good.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Water Ice Despencer to close
on February 5, 2025
Posted by: none
[This review was collected as part of a promotion.] I don't like the placement of the water Despencer in relation to the ice Despencer.
sometimes if not carful you can engage them both at the same time not good .
sometimes if not carful you can engage them both at the same time not good .
Written by a customer while visiting whirlpool.com
Customer Rating
4
more to come
on February 5, 2025
Posted by: Bill
[This review was collected as part of a promotion.] I bought this about a month ago. Have not had it long enough to give a review, but so far so good
Written by a customer while visiting whirlpool.com
Customer Rating
2
on February 4, 2025
Posted by: Donald
[This review was collected as part of a promotion.] I have several problems that have only been partially resolved after a recent service call. The issues have been with the ice maker and water dispenser. Currently the water dispense is not dispensing water.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 669732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrig
on February 4, 2025
Posted by: NC Frig
from Wilson, North Carolina
[This review was collected as part of a promotion.] I like it but it is very loud when the water runs to prepare ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator but owners manual was off !
on February 3, 2025
Posted by: Beaner
[This review was collected as part of a promotion.] So far its been good , after I finally figured out how to get the icemaker going and level or raise the front to get it level as the owners manual that came with my new refrigerator did not apply to my actual one as it told all about a fridge with the wire bar inside and mine has a small plastic one that is completely different and same thing with the leveling as it showed how to do it on another type of refrigerator so that was very frustrating that they can't give out the actual owners manual for the refrigerator that was bought and delivered !!
Written by a customer while visiting whirlpool.com