Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Too noisy.
on February 26, 2025
Posted by: Aksally99709
[This review was collected as part of a promotion.] It is noiser than it should be. The ice dispenser is only large enough for an 8 Oz glass, it needs to be larger. It came missing a shelf under the ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good fridge!
on February 26, 2025
Posted by: maxO
[This review was collected as part of a promotion.] I bought this a month ago and I'm pretty satisfied so far. The water filter in the door is awesome, fills my water bottle at a great speed.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Repacement Product Match
on February 26, 2025
Posted by: JAJ83
[This review was collected as part of a promotion.] I ordered this refrigerator online making comparisons to my 24-year old failing Maytag side-by-side and found this one matching closely. I have not been disappointed. Storage in both the freezer and refrigerator is comparable and the lighting is much brighter.
Written by a customer while visiting whirlpool.com
Customer Rating
5
As a whole we are happy
on February 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought a refrigerator 2 weeks ago and we are happy about that refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stainless steel finish!
on February 25, 2025
Posted by: Mimi
from O Brien, Fl
[This review was collected as part of a promotion.] I have enjoyed but feel like the water and ice dispensers shouldn’t be in the same area due to I accidentally touch the water and it spills it all over my floor.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great so far.
on February 25, 2025
Posted by: Chuck7532
[This review was collected as part of a promotion.] Bought this as a replacement for a Kenmore Elite french door. that went out I like the side by side much better with the ice maker in the freezer where it belongs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The unit does the job and looks good doing it.
on February 25, 2025
Posted by: Will82
from Southern Georgia
[This review was collected as part of a promotion.] Clean lines. Both refrigerator and freezer work as expected. Ice maker is difficult to turn on and off. (I am a single homeowner and in this area we do experience power outages so I like to moderate the amount of ice to accomodate my needs.)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on February 24, 2025
Posted by: none
I can’t use water or ice dispenser because it will leave water lines down the front. A very expensive refrigerator and it looks horrible. Worse refrigerator l ever had. I hope something changes because this is ridiculous and I will never buy a whirlpool fridge again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424Lq8lp and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426Lq8ln or Instagram http://spr.ly/6428Lq8lk. When responding please include your contact information and reference Case # 684948.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6424Lq8lp and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6426Lq8ln or Instagram http://spr.ly/6428Lq8lk. When responding please include your contact information and reference Case # 684948.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com