Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Great quality & performance
on March 3, 2025
Posted by: Ana D
from Tullahoma, TN
[This review was collected as part of a promotion.] I am enjoying my new refrigerator! I like the sturdiness of it and the wide shelves. The ice maker is fantastic . It makes ice quickly and delivers it quickly!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Loud
on March 2, 2025
Posted by: JTeeeee
[This review was collected as part of a promotion.] This fridge sounds like there’s a motorcycle in my kitchen it runs constantly and I can’t get a hold of anyone at whirlpool ever not happy it’s brand new and costing me more on my electric bill I wish they could just swap it out asap
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64260EAwA . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64270EAw7 or Instagram http://spr.ly/64280EAwC. When responding please include your contact information and reference Case # 687833.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64260EAwA . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64270EAw7 or Instagram http://spr.ly/64280EAwC. When responding please include your contact information and reference Case # 687833.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
The best features for the best price!
on March 2, 2025
Posted by: Jeanne
from Mineola, Texas
[This review was collected as part of a promotion.] The Whirlpool side by side refrigerator is whisper quiet and I love the silver go ish which doesn't show fingerprints. The huge ice cube compartment is also a plus. I would highly recommend Whirlpool
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the color and side by side freezer combo,
on March 1, 2025
Posted by: fearless
[This review was collected as part of a promotion.] Yes overall satisfied, A few things could be improved, like shelves are too small, opening at the edge!
Written by a customer while visiting whirlpool.com
Customer Rating
2
My brand new fridge
on February 28, 2025
Posted by: Nick
from Jacksonville, FL
[This review was collected as part of a promotion.] Smaller than our usual fridge, the ice dispenser spits ice outside the rim of the cups, when the ice melts it runs down the door. Poorly designed. I would not recommend this fridge to anyone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 7, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #687190.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #687190.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 28, 2025
Posted by: Alije
[This review was collected as part of a promotion.] I bought this a month ago and it is a great fridge
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of features
on February 28, 2025
Posted by: Chuck22
[This review was collected as part of a promotion.] Works great! Awesome features and nice look! Very roomy!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 27, 2025
Posted by: Lew1960
[This review was collected as part of a promotion.] Love this refrigerator so far. Ice maker works great, and plenty of room.
Written by a customer while visiting whirlpool.com