Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,910 Reviews)
Rating breakdown 6,910 reviews
5 Stars
3,241
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
My refrigerator
on March 9, 2025
Posted by: GMarks57
from Apopka,FL
[This review was collected as part of a promotion.] My refrigerator came with my new house. I has worked well keeping items col or frozen depending on which side does the cooling. The surface looks good as it tends to not show fingerprints. The led lighting is very nice and the glass shelves work well and look nice. I have not yet used the water and ice dispensers,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lots of space and we’ll designed
on March 8, 2025
Posted by: Vic 20
[This review was collected as part of a promotion.] The unit runs more than usual, using more electric than seems normal. Not likely that I would purchase another.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 691170.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 691170.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Crushed ice
on March 8, 2025
Posted by: Bob57
[This review was collected as part of a promotion.] Love all the room and the ice and water in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
4
nice lighting in fridge
on March 8, 2025
Posted by: Bob1
from Petersburg, wv
[This review was collected as part of a promotion.] Happy with fridge.. could have had temperature led readouts on freezer and fridge... other than that a nice product
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the stainless steel!
on March 8, 2025
Posted by: Grifffin
from Frisco, texas
[This review was collected as part of a promotion.] I bought this 2 weeks ago and we love it. Never owned a side by side before.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible refrigerator, unbearable noise
on March 7, 2025
Posted by: cps2
from Henderson, Nv
[This review was collected as part of a promotion.] I am completely dissatisfied with this refrigerator, I regret having purchased this model. The compressor/ motor runs almost constantly, and the noise is unbearable. I wish I could return it and purchase an upgraded model that is quieter. My rating of one star is higher than what is deserved. I had a warranty repair check the refrigerator, and the technician Whirlpool sent could not resolve the problem. I am unhappy with both the refrigerator and the warranty service. I have been happy with Whirlpool products I've previously owned, and that was why I again purchased Whirlpool products.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642703Xx5 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642803Xxg or Instagram http://spr.ly/642903XxF. When responding please include your contact information and reference Case # 690594.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/642703Xx5 and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/642803Xxg or Instagram http://spr.ly/642903XxF. When responding please include your contact information and reference Case # 690594.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Features
on March 7, 2025
Posted by: Vkbbb
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, mainly because it was a good price. I like the finish, easy to clean. I love the inside light and the water/ice dispenser. Have not changed water filter yet. It is in an odd place, under the bottom of the fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Does the job
on March 7, 2025
Posted by: Kaleb
[This review was collected as part of a promotion.] The appliance works great, does what it’s supposed to do but it is small on the inside for the freezer and my door seal was also damaged.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com