Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
4
Nice refrigerator.
on April 8, 2025
Posted by: Bruno
[This review was collected as part of a promotion.] I have always owned Whirlpool and bought this one on name brand recognition only. Great refrigerator for the price. What I did not notice was that there are 2 drawers instead of the three I am used to. Just a little learning curve and no more than that. I am expecting this unit to last as long as my previous one at 20 years,
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible water and ice design in door.
on April 8, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] The absolute worst design for ice and water station. Everytime someone gets ice the water shots out and get them wet as well as the floor and door. The ice and water touch points are too close together. Tried smaller cups and still hit both touch points at same time. Engineers did not test obviously.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706028.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706028.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Humm
on April 8, 2025
Posted by: Pumper
[This review was collected as part of a promotion.] When running it humms .it humms loud enuff to hear it in the other room.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great handles, easy to open
on April 8, 2025
Posted by: Robert
[This review was collected as part of a promotion.] Excellent refrigerator, lot's of space, good ice maker
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 8, 2025
Posted by: Shellynn
[This review was collected as part of a promotion.] Bought this recently and am very happy with it— very simple but very good!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the door space. The food is kept nice and c
on April 7, 2025
Posted by: mary
from South Carolina
[This review was collected as part of a promotion.] I love my fridge! It is spacious and roomy. The icemaker is a plus.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 5, 2025
Posted by: Weiner
[This review was collected as part of a promotion.] Love this Fridge, exactly What I Wanted... at a Great Price...
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side with water/ice dispenser
on April 4, 2025
Posted by: Seahawk24
[This review was collected as part of a promotion.] Loving my new frig. Lots of door storage, roomy shelves. I especially love having filtered water and ice dispenser.
Written by a customer while visiting whirlpool.com