Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
5
Refrigeratr
on April 25, 2025
Posted by: Jules
from Hopkins, SC
[This review was collected as part of a promotion.] I am enjoying my refrigerator/Freezer/ice maker and water.
It is so convenient to one product that does everything!
It is so convenient to one product that does everything!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Design flaw.
on April 25, 2025
Posted by: joydeb
[This review was collected as part of a promotion.] I have a few issues with the fridge, but overall I like it. The most important issue is the location of the on/off switch for the ice maker. It can't be accessed without removing the entire ice bin. There's no way I can see it or reach it through the small opening. That means I'd have to switch it off while the bin is heavy with ice cubes, an impossible feat for mere mortals without superhuman strength.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love having a new refrigerator
on April 25, 2025
Posted by: Kerrbear
from Anderson Indiana
[This review was collected as part of a promotion.] Bought it a month ago and like having ice and water dispenser. Ice maker would be better if you could get to the ice inside it easily. The fridge was stated as "smudge proof" not so
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 25, 2025
Posted by: JMC Services
from Florida
[This review was collected as part of a promotion.] Drawers no matter how you adjust do not slide easily.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Basic Refrigerator
on April 24, 2025
Posted by: Jensen
from Lubbock Texas
[This review was collected as part of a promotion.] Built a new home and this was included. It's nothing special and seems to be working just fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unstable and inconvenient
on April 24, 2025
Posted by: Lkn7
[This review was collected as part of a promotion.] Refrigerator rolls forward. Safety hazard. Water filter you have to get on the floor to change. Very difficult
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 713252.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice space!
on April 24, 2025
Posted by: Lisa123
[This review was collected as part of a promotion.] I bought two weeks ago, so far we are enjoying it. However it is "louder" than our previous Whirlpool refrigerator. Just a loud hum when it is cooling and the ice maker seems to be loud as well. We will get used to but was a bit shocked in the difference. Shelf space is good in the fridge and the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Fridge
on April 24, 2025
Posted by: Rene
[This review was collected as part of a promotion.] Our household uses a lot of ice and it would be nice to have a feature to increase ice production.
Written by a customer while visiting whirlpool.com