Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,798 Reviews)
Rating breakdown 6,798 reviews
5 Stars
3,212
4 Stars
1,888
3 Stars
1,059
2 Stars
294
1 Star
345
78%of customers recommend this product.
(
4,205 out of
5,369)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
2
Be careful when you get ice
on January 9, 2020
Posted by: Phybbis
from NC
[This review was collected as part of a promotion.] I think the outside dispenser has a design flaw. Every time I get ice, no matter how careful I am, my glass hits the water dispenser & goes all over the floor. This is very frustrating! It is also loud when the motor comes on
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , January 9, 2020
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent Frig
on January 9, 2020
Posted by: ryrymartin
from Texas
[This review was collected as part of a promotion.] Have been happy with it so far. It was just missing a meat drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
a good product for the money
on January 11, 2020
Posted by: Fish Lady
[This review was collected as part of a promotion.] It serves the purpose for us however I do miss a third drawer in the refrigerator section. We eat and cook with fresh fruits and vegetables so in my other refrigerator which had three drawers I used one for vegies, one for fruit and the third small drawer was for cheese and cold cuts. I miss that third drawer. The shelves on the door are nice and wide which is a plus but one additional shelf would better. The freezer is adequate. The shelves do not pull out unfortunately. We like the arrangement of the in-door water and ice dispenser. We especially like that there is a minimum of 'bells and whistles' electronics. That is the one feature that led to our purchasing this model. The unit is very quiet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very roomy with adjustable shelves to fit our groc
on January 13, 2020
Posted by: 27IrishLass
from Texas
[This review was collected as part of a promotion.] Yes,we love it! The Freezer is roomy too and matches our other appliances and very quiet !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Terrible ice dispenser
on January 14, 2020
Posted by: Bad ice design
from South Carolina
[This review was collected as part of a promotion.] This fridge has the most ridiculous ice dispenser. You can't fit a very big cup to fill up with ice. The ice shoots out all over the floor. If you use too big a glass it hits the water button and it goes everywhere. Terrible design.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
i love the whirlpool frig it is so pretty
on January 16, 2020
Posted by: ksmim done
from NC
[This review was collected as part of a promotion.] got 2 months ago goes well with all kitchen colors works well and i love the smudge resistance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on January 17, 2020
Posted by: Swissvale
from Hardy
[This review was collected as part of a promotion.] We have had this refrigerator for approximately 5 weeks and it has every feature that we wanted.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek
on January 17, 2020
Posted by: ConnieJ
from Brooklet, Ga
[This review was collected as part of a promotion.] This fridge has the great sleek look of stainless steel without the pesky fingerprints. I never thought I would buy a stainless fridge but this one is beautiful with lots of room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com