Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
It’s a big refrigerator that keeps stuff cold…so f
on June 24, 2025
Posted by: Br740
from North Little Rock, AR
[This review was collected as part of a promotion.] We bought this refrigerator less than a month ago and are not too happy with its design, including but not limited to things left off and the difficulty cleaning the stainless steel exterior!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lacks a deli drawer.
on June 24, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] The refrigerator came without a deli drawer. Never heard of a refrigerator without a deli drawer. Maybe it was a refrigerator that was designed for vegetarians.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 24, 2025
Posted by: Ashish
[This review was collected as part of a promotion.] Nice spacious refrigerator. The water and ice dispensors are great.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broke after 2 weeks
on June 24, 2025
Posted by: Haas
from Vinton texas
[This review was collected as part of a promotion.] This fridge came with a new home and within the first week the ice dispencer stopped working. I am currently waiting for a repairman to come look at it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 742629.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker is terrible
on June 24, 2025
Posted by: Jen16
from Warrior, Alabama
[This review was collected as part of a promotion.] The refrigerator portion is great, but the ice maker is terrible
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge
on June 24, 2025
Posted by: sharebear
from Bloomfield, IN
[This review was collected as part of a promotion.] Fridge works great, although it is a lot noisier than i was expecting
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Flaws
on June 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The design of this fridge seems to be flawed. It is extremely hard to level the fridge and as a result the door swings open without stopping. Also because it is on wheels and it moves around without being wedged.
Response from whirlpool.comBy Branded Team, Consumer Care, June 25, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #742545.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #742545.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 24, 2025
Posted by: Dano448
[This review was collected as part of a promotion.] I bought this refrigerator about 1 month ago it does a nice job keeping food cold or frozen however compressor is a little louder than my previous one. Everything else including amount of room for food and appearance very satisfied with it so far.
Written by a customer while visiting whirlpool.com