Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Black
Customer Rating
3
Nice bit small
on July 11, 2025
Posted by: Dottie
[This review was collected as part of a promotion.] Freezer is too small. I’m not a fan of the side by side style of rector. I’m stuck with it because it came with the house. Not the ice maker is good just not big enough for me to store dishes on the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Best fridge
on July 11, 2025
Posted by: Taz1820
from South Carolina
[This review was collected as part of a promotion.] I love my whirlpool I have always had one they last the longest I get at least 18 yrs out of one before retiring it, that means before it breaks down.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on July 11, 2025
Posted by: Paca
[This review was collected as part of a promotion.] Needs more freezer space, and the
Refrigerator is too deep.
Refrigerator is too deep.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 10, 2025
Posted by: bocceman2
[This review was collected as part of a promotion.] Doesn't get a 5 because water leaks after getting water.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 10, 2025
Posted by: Steve
[This review was collected as part of a promotion.] A well thought out refrigerator...It seems more spacious inside compared to the fridge that it replaced, with the exact same specs...We're very happy with our purchase!
Written by a customer while visiting whirlpool.com
Customer Rating
2
water spout
on July 10, 2025
Posted by: collsonic
[This review was collected as part of a promotion.] brand new fridge and water drips out of spout and onto the front of the refrigerator and on the floor. Had many fridges and this is never been an issue. Upon calling, I was told if it is not a defect I would pay 150 for the service call. Very disappointed given this is less than two months old A service call should be free Regardless.
Response from whirlpool.comBy Branded Team, Consumer Care, July 10, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750195
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750195
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker
on July 10, 2025
Posted by: Rhonda
[This review was collected as part of a promotion.] I like the ice maker. It prevents having to constantly buy ice.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very loud and noisy
on July 9, 2025
Posted by: Loud refrigerator
[This review was collected as part of a promotion.] The fridge over is on the bottom end of quality. It doesn’t have a deli drawer. Most importantly it’s very noisy. I’m going to request a service visit to see what the problem is.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750127
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750127
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com