Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
on July 3, 2025
Posted by: Tyson 15
[This review was collected as part of a promotion.] The only thing I don’t care for is the water and ice dispenser. I feel like it is too low on the door. Other than that I’m well pleased
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 3, 2025
Posted by: Nan46
[This review was collected as part of a promotion.] Bought over a month ago It hums loudly all the time and I realized also that a drawer is missing
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient and Sturdy
on July 3, 2025
Posted by: KES301
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and I like the sturdiness and efficiency of the appliance. It has a great ice maker and water dispenser. The only downside to it is it has a very bright, exposed light when I open the door. Each day I am getting more accustomed to the brightness of the light. However, for this reason I would not purchase this refrigerator again.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on July 1, 2025
Posted by: No ice
[This review was collected as part of a promotion.] Can’t get parts for my ice machine. Let me know what I can do about getting anew replacement
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Hello! We are sorry to hear this. You may visit www.Whirlpoolparts.com to chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a parts specialist by phone.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 1, 2025
Posted by: C.T.
[This review was collected as part of a promotion.] I bought this about one month ago. It’s a little loud and it seems a little smaller on the inside than my last one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice ice dispenser with both options of ice style
on July 1, 2025
Posted by: kim07
[This review was collected as part of a promotion.] All the items I need are on the refrigerator that came with my mobile home.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bobbie’s Steel
on July 1, 2025
Posted by: Fridge cooler
from McColl,SC
[This review was collected as part of a promotion.] I like the fingerprint protection on my whirlpool fridge .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disgusted with your product.
on July 1, 2025
Posted by: Mike
[This review was collected as part of a promotion.] Purchased and ice maker worked 2 days and didn’t dump ice. Water accumulated in ice bin and ran water inside the freezer. We are having to wait until 7/18/25 to get repairman out. This was really a disappointing thing for us to purchase a new Whirlpool item and problem this major right off the bat. Very disappointed and dissatisfied in your product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 746768
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com