Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,612 Reviews)
Rating breakdown 6,612 reviews
5 Stars
3,137
4 Stars
1,834
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,127 out of
5,253)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Flimsy Construction overall
on July 25, 2019
Posted by: CMcB
from Satellite Beach
Gender:Male
[This review was collected as part of a promotion.] Purchased this unit a month ago and am unimpressed with overall quality. Extremely lightweight construction causing the unit to be quite noisy when the compressor is running. Doors would not align on either this unit or the defective one originally delivered. Only the front doors are constructed of stainless steel. Sides are painted. Sad.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Admavj, Social Care, July 25, 2019
Hey CMcB, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quality Product
on July 26, 2019
Posted by: jbizzell06
from warrenton,nc
Gender:Male
[This review was collected as part of a promotion.] We have had this product about a month now and it works very well. Product keeps drinks cold and food fresh. We are happy with this product. We only wish there was more space inside..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not like our old unit
on July 26, 2019
Posted by: mike765
from Florida
Gender:Male
[This review was collected as part of a promotion.] While this may have been a 1 time issue, we have only had this for 6 months and already had to have the thermostat unit replaced. Our previous Whirlpool/Kenmore worked for 20+ years. We only changed to get "stainless".
No, I would not recommend this to a friend.
Response from whirlpool.comBy Atterel, Social Care Team, July 26, 2019
Hey mike765, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on July 26, 2019
Posted by: Dinahp
from Indiana
Gender:Female
[This review was collected as part of a promotion.] Bought another Whirlpool even though the French door freezer on bottom fridge I had died at less than 5 years. Didn't need one as big so this one is considerably smaller. Maybe too small for a larger family. But it has what we need. .Just needs a drip tray under water dispenser
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The only brand to buy is whirlpool
on July 29, 2019
Posted by: Joe11
from Scotia N.Y.
Gender:Male
[This review was collected as part of a promotion.] I am a refrigerator mechanic and always use whirlpool products and tell everyone to do the same. I tell everyone it will last much longer than any other product on the market
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we wanted
on July 29, 2019
Posted by: Whitegarden
Gender:Female
[This review was collected as part of a promotion.] Just what we wanted at the lake. Great features and capacity for lake life
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Regret buying this model
on July 29, 2019
Posted by: Kulla
from Miami, Florida
Gender:Male
[This review was collected as part of a promotion.] Why did whirlpool make a move to sell this refrigerator without a shelf and tray that it was designed to carry?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Atterel, Social Care Team, July 29, 2019
Hey Kulla, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful appearance
on July 29, 2019
Posted by: buckeye girl
Gender:Female
[This review was collected as part of a promotion.] I love the looks of this refrigerator. The only slight issue with it is that the water tends to drip to the floor on occasion and the ice occasionally shoots out everywhere. Other than that, I like it very much.
Written by a customer while visiting whirlpool.com