Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Unhappy
on July 27, 2025
Posted by: Stratman
[This review was collected as part of a promotion.] I have already submitted a review but did not see a way to revise it. So I'm submitting a new one.
i am unhappy with the temperature fluctuation in the freezer. This morning the temperature was +20. Our ice cream was soft. This is unacceptable! Still seeing at least a 10 degree swing in the fridge compartment. Also the fridge moves forward every time I open one of the doors.
i am unhappy with the temperature fluctuation in the freezer. This morning the temperature was +20. Our ice cream was soft. This is unacceptable! Still seeing at least a 10 degree swing in the fridge compartment. Also the fridge moves forward every time I open one of the doors.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 758468.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Its a nice fridge but could use a little tweaking
on July 27, 2025
Posted by: MikeCSr
from Texas
[This review was collected as part of a promotion.] I got an all Whirlpool appliance package (fridge, stove, microwave, washer and dryer w/pedestals) when I bought my newly built house in June. This fridge cools fast and is not that loud minus when ice is made and drops in ice compartment. My only 2 gripes are that the cubes are a little too big and jam up the chute causing the cubes in chute to melt and flooding the tray causing water to drip down front of left door sometimes. Whirlpool would get 5 stars if the tray was bigger or cubes smaller or if when releasing cup ice lever, ice would stop going in chute.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
except ice maker
on July 27, 2025
Posted by: no ice
from Texas
[This review was collected as part of a promotion.] ice maker WAY SLOW takes too long to get ice took two days to get cold
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average unit
on July 27, 2025
Posted by: Dale
[This review was collected as part of a promotion.] Not a bad unit. Unfortunately we have had an issue with the freezer not properly functioning. It stays cold but not frozen like it should. Still waiting to get it repaired, first repair only lasted for a few days and it failed again. Getting someone out has been a challenge.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not sure yet.
on July 26, 2025
Posted by: Stratman
from Colorado
[This review was collected as part of a promotion.] Too early to give an accurate review. First impressions are: too noisy, and I have concerns about the temperature fluctuation in both freezer and refrigerator compartments. At least 10 degree swings.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 26, 2025
Posted by: Amorie30
[This review was collected as part of a promotion.] Holds a lot of items in both refrigerator and freezer. The drawers do tend to stick a little but other than that this is a great refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
GOOD FEATURES
on July 26, 2025
Posted by: NICE
[This review was collected as part of a promotion.] VERYROOMY AND SHELVES ARE PERFECT. I HEAR IT RUNNING MOST OF TIME AND IS ON SETTINGS INSTALLER PUT ON WHICH ARE SUGGESTED. LAST WHIRLPOOL WAS QUIETER
Written by a customer while visiting whirlpool.com
Customer Rating
3
on July 25, 2025
Posted by: Slow ice maker
[This review was collected as part of a promotion.] Fridge works fine, ice maker is ridiculously slow at making ice. We’ve been using it for 13 days and the ice bin still hasn’t filled up. Of course we are taking some from it daily, but our other fridge could recover from us emptying it within a day or two. No issues other than slow ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com