Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Cheap made
on August 4, 2025
Posted by: Bbolch
from North Carolina
[This review was collected as part of a promotion.] The right door is not even with the left door. I can't get the refrigerator leveled. It's very loud when running.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762399
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762399
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good looking refrigerator that does it's job!
on August 4, 2025
Posted by: Joey
[This review was collected as part of a promotion.] So far, it's working flawlessly, Especially keeping my food at the ideal temperature, in both the refrigerator and freezer.. The icemaker and the water dispenser have a new configuration that works much better than the old.So far I am very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
3
fall of shelf
on August 4, 2025
Posted by: fall
[This review was collected as part of a promotion.] There are shelves on both sides that things fall off the shelf and fall down behind the drawers It is very hard for me to bend over or get on my knees to take out the drawers and reach in and retrieve the fallen item.
Written by a customer while visiting whirlpool.com
Customer Rating
4
n/a
on August 4, 2025
Posted by: rick
[This review was collected as part of a promotion.] we bought this a little over 10 months. the hinge is broken on the top of the fridge, which makes it difficult to close.
Written by a customer while visiting whirlpool.com
Customer Rating
4
MISSING SHELF
on August 4, 2025
Posted by: MarHart
from Rockford, MI
[This review was collected as part of a promotion.] I am missing a top shelf and could not find a telephone number to report it to. The Fridge is only one month old.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Greate features
on August 4, 2025
Posted by: anaumov
[This review was collected as part of a promotion.] Very good refrigerator: good temperature, good volume, quite I bought it about 1 month ago
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this fridge
on August 4, 2025
Posted by: Belinda
from Memphis TN
[This review was collected as part of a promotion.] This is the most wonderful fridge that my son bought me. It is very nice and the quality is excellent. The interior lighting is led bright which helps when cleaning and storing items. The shelves are glass and easy to move around. Both of the freezer and fridge are spacious. I love the ice and water dispenser with the lighted controls. It's nice not to use ice trays anymore with my old 30 yr old unit. I love the Whirlpool products which are nicely priced. I love the stainless steel design which hides a lot of fingerprints and easy to maintain.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Back of shelves.
on August 4, 2025
Posted by: fall
[This review was collected as part of a promotion.] Things fall off the hack of the shelves and fall down behind the drawers. It is hard for me to get down and take the drawers out to retrieve the product.
Written by a customer while visiting whirlpool.com