Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,079
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,444)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Beautiful Refrigerator!
on September 5, 2025
Posted by: Shake 44
[This review was collected as part of a promotion.] Love the new Whirlpool Refrigerator! Like the bright lights inside and the adjustable drawers.The fridge is so easy to move on wheels. The stainless color goes with my decor!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 4, 2025
Posted by: Pete
[This review was collected as part of a promotion.] Ever had a fridge with drinking water, crushed ice and cube dispenser. Love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New homeowner
on September 4, 2025
Posted by: Gaboi
[This review was collected as part of a promotion.] Love my fridge and freezer. Though it came with my house nice selection.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Need some simple features
on September 4, 2025
Posted by: Sathish
[This review was collected as part of a promotion.] The fridge works well and keeps everything at the right temperature. However, I do wish it had a feature to alert me if the door is left open for more than a minute. A simple chime or notification would be really useful
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new refrigerator
on September 4, 2025
Posted by: Refrigerator
from Ennis, Texas
[This review was collected as part of a promotion.] Whirlpool has always made a iitu product. I am pleased with mynew refrigerator. It is quiet and very cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor quality product
on September 4, 2025
Posted by: fred
[This review was collected as part of a promotion.] I regret purchasing this appliance. It is very loud and the ice maker works poorly. It produces about 2 dozen ice cubes a day.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791657
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791657
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good purchase
on September 4, 2025
Posted by: SYLBIL53
[This review was collected as part of a promotion.] Im really liking this refrigerator. It's roomy, large ice bin. Only thing I would change is the shelves in thr fridge don't go all the way to the back, allowing things to fall to the shelf below. Really got to watch it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Can't wait to replace it.
on September 4, 2025
Posted by: DP_PD
from Wilmington, North Carolina
[This review was collected as part of a promotion.] It was included when we bought the house, and it would have been better to get a discount instead of a fridge. It's noisy, and the spaces couldn't have been arranged worse than that and you can only pile up stuffs as it is very narrow. The fridge door always opens wide even if you don't need it (not a major issue, but quite annoying). We are stuck with it for a bit, but we'll be happy to change it as soon as possible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791455
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791455
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com