Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,579 Reviews)
Rating breakdown 6,579 reviews
5 Stars
3,125
4 Stars
1,825
3 Stars
1,025
2 Stars
278
1 Star
326
79%of customers recommend this product.
(
4,117 out of
5,236)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
good looking
on November 30, 2025
Posted by: lolu
from Tucson,AZ
[This review was collected as part of a promotion.] ice maker does not make enough ice. Live in AZ; never enough ice for drinks. Large family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement for previous similar Whirlpool
on November 30, 2025
Posted by: suzjo
from PA
[This review was collected as part of a promotion.] Event the models were similar in style and size, tis modeldoes not contain a meat/cheese keeper drawer and the freezer seems smaller because the ice maker is on the top shelf inside instead of the door like previous model. The refrig is nice but the changes to shelf placements will take some habit changes in useage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very happy
on November 30, 2025
Posted by: Paulena65
from Henderson,NV
[This review was collected as part of a promotion.] Bought about a month ago and so far very happy with everything
Was not able to hook it to water supply for ice maker when delivered I am now trying to to get it hooked up I was told it would not be a problem to get it hooked when ready
But when I called and told them we were ready they all acted like I had two heads and no one seemed to know anything about it but my fault for not getting better documentation about the help
Hopefully when water and ice is hooked up it works as good as refrigerator has been working
Was not able to hook it to water supply for ice maker when delivered I am now trying to to get it hooked up I was told it would not be a problem to get it hooked when ready
But when I called and told them we were ready they all acted like I had two heads and no one seemed to know anything about it but my fault for not getting better documentation about the help
Hopefully when water and ice is hooked up it works as good as refrigerator has been working
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great price. It has lots of features and storage
on November 30, 2025
Posted by: Palanga
from Greensboro NC
[This review was collected as part of a promotion.] I have had this for two weeks and I am delighted. It keeps the food cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on December 1, 2025
Posted by: Grandma G
[This review was collected as part of a promotion.] Our old one quit after 18 years, lucked out and this one was on sale. I really like the ice maker as it dispenses ice faster than our old one. Only had for a couple weeks, so far so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on December 2, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] I am very pleased with my whirlpool refrigerator it is the perfect size for my needs
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice french doors
on December 2, 2025
Posted by: Steve
[This review was collected as part of a promotion.] Looks great...works nice! I like the metallic finish on it as well. Also it rolls easily.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Down in a month
on December 2, 2025
Posted by: Disappointed
from Florida
[This review was collected as part of a promotion.] Not even a month in and need a service repair person due to a loud whining noise from freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 3, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://tinyurl.com/Whirlpool-Facebook or Direct Message on Instagram at https://tinyurl.com/Whirlpool-Instagram, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 856513.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com