Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,600 Reviews)
Rating breakdown 6,600 reviews
5 Stars
3,132
4 Stars
1,830
3 Stars
1,030
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,123 out of
5,248)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great features.
on October 31, 2025
Posted by: Jan22
[This review was collected as part of a promotion.] I needed a bigger refrigerator, so glad I got a whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 31, 2025
Posted by: None
[This review was collected as part of a promotion.] I like the refrigerator.but I miss the ability toadjust the shelves to the position I would like I also miss the baskets in the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not what was expected
on October 31, 2025
Posted by: Philip
from Southeastern Kentucky
[This review was collected as part of a promotion.] This refrigerator has an extremely poor ice maker. Glass shelving is inadequate and not movable. Refrigerator runs most of the time. I have made an incorrect choice in purchasing this model.to replace a Whirlpool ED25DQXBW00 that is thirty-two years old!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, November 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and Review ID# 295584407
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge
on November 2, 2025
Posted by: bob27
from Caldwell, ID
[This review was collected as part of a promotion.] This refrigerator operates as expected. The storage space in the freezer is small.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
good value
on November 2, 2025
Posted by: pete32223
from Jacksonville, Fl.
[This review was collected as part of a promotion.] good refrigerator, good price. I wish it had better temperature controls & did not have such high temperature variations. Better water filter location
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 3, 2025
Posted by: CbdTwd
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and have had to reset the ice maker twice. One more time I will call and complain.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator runs constantly.
on November 3, 2025
Posted by: Tim K
from Kyle TX
[This review was collected as part of a promotion.] I received this refrigerator 6 weeks ago when I purchased my newly built home. I am concerned that something is wrong. It stays cold but it runs constantly. I've never had a refrigerator that runs non stop. I'm worried that there is something wrong with it and my electric bill is going to be through the roof!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator
on November 3, 2025
Posted by: washer1
from Houston, TX
[This review was collected as part of a promotion.] This refrigerator came with new home purchase. The water and ice dispensers are too close together so when you get ice, the water is triggered and so you get water with ice unless you use a very short glass or cup to get ice. Poor design.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #833139.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #833139.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com