Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
works great
on March 5, 2026
Posted by: phil
from wesr virginia
[This review was collected as part of a promotion.] I have had no problems what so ever with this fridge and love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
GREAT FEATURES ARE OUTSTANDING AS WELL AS THE TEMP
on March 4, 2026
Posted by: SKYY
from FORT WORTH, TEXAS
[This review was collected as part of a promotion.] I BOUGHT THIS 5 MONTHS AGO AND I'M SO HAPPY WITH IT!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
hoping for longevity
on March 1, 2026
Posted by: too soon to tell
from North Crolina
[This review was collected as part of a promotion.] I bought this to replace a fridge that I purchased in 2018. I am told that 6 to 8 years is as long as a fridge will last these days.I hope this was last longer than that,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water/Ice not user-friendly
on February 28, 2026
Posted by: Karen
from Michigan
[This review was collected as part of a promotion.] The design of the water/ice area on the outside of the door is not user-friendly. You have the water dispenser right in front of the ice dispenser…… so you accidentally dispense water when you put your large cup to the machine to get ice. Such a mess!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Has very good features.
on February 27, 2026
Posted by: mackyds
[This review was collected as part of a promotion.] This refrigerator was provided with the purchase of our new home.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Does the job
on February 27, 2026
Posted by: NancyCL
from NC
[This review was collected as part of a promotion.] Nice refrigerator; good size; works well, etc. I only wish it didn't show fingerprints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on February 27, 2026
Posted by: Kirt
from Michigan
[This review was collected as part of a promotion.] So far so good after a week. Replaced a 14 year old Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst and most expensive fridge I've had by far
on February 27, 2026
Posted by: Unsatisfied
This is the loudest refrigerator I or anyone I've known has ever had, and it's within its first year of service. An 8yr old Electrolux is quieter, a 1yr old GE runs quieter, and even a Samsung runs quieter - and they were all cheaper than this one. I do not recommend this model to anyone looking to purchase a new refrigerator.
In addition to the noise, the water dispenser spurts at the end of each dispenser, causing water stains down the face of the fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 27, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We have a handy Owner Center that can help with information on error codes that can occur in your Refrigerator.
http://spr.ly/6421hvIhf
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6422hvIhA
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424hvIhC
Instagram: http://spr.ly/6426hvL66
Live Chat: http://spr.ly/6429hvL6D (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 927851.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on error codes that can occur in your Refrigerator.
http://spr.ly/6421hvIhf
If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6422hvIhA
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424hvIhC
Instagram: http://spr.ly/6426hvL66
Live Chat: http://spr.ly/6429hvL6D (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 927851.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com