Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,603 Reviews)
Rating breakdown 6,603 reviews
5 Stars
3,134
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,124 out of
5,249)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
wish freezer was larger and more shelves
on September 16, 2025
Posted by: Xcool
[This review was collected as part of a promotion.] I'm still getting used to it. Miss my whirlpool I had for 60+ years
Written by a customer while visiting whirlpool.com
Customer Rating
4
New appliance with New house
on September 16, 2025
Posted by: Cowboy
[This review was collected as part of a promotion.] New refrigerator came with my house, still learning everything about it. It works like a refrigerator is supposed to.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Check thoroughly when delivered
on September 17, 2025
Posted by: Trish
from Mauldin, SC
[This review was collected as part of a promotion.] It's hard to rate an appliance when you've only had it for a few weeks. The first one that I received had to be sent back because the water dispenser leaked, the ice make wasn't working, and the freezer door wouldn't close correctly. The 2nd one was better, and the only issue (so far) is that the door handles don't line up. don't like the design of the freezer because it has very little room for storage compared to other refrigerators. The shelves in the door are so small hardly anything can fit in them. On the positive side it's very quiet, the ice maker on this one works very well and is also quiet. The frig section has lots of room and even add-on drawers available for purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good, functional fridge
on September 17, 2025
Posted by: CubePete
[This review was collected as part of a promotion.] The fridge came with our new house. Very pleased with it but still trying to figure out if this model comes with or without an egg tray.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on September 17, 2025
Posted by: New RF 2025
[This review was collected as part of a promotion.] Super Tech - Knowledgeable, On Time, Had Parts. Fixedxd.!!!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on September 17, 2025
Posted by: Doodmom
from Madisonville, LA
[This review was collected as part of a promotion.] Still getting used to this different model. So far we do like it except the ice maker is too slow in making fresh ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
poor temperature control
on September 17, 2025
Posted by: egg66
[This review was collected as part of a promotion.] I bought over a month ago and still have not been able to keep refrigerator a constant temperature.
Response from whirlpool.comBy Branded Team, Consumer Care, September 19, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 800268
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 800268
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple, reliable and powerful
on September 19, 2025
Posted by: Dai900
from West Virginia
[This review was collected as part of a promotion.] Overall, I like it—it seems simple, reliable, and powerful. I would prefer if the freezer side were a little larger. Also, it would be better if it had an alarm that goes off when the door is left open too long.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com