Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,603 Reviews)
Rating breakdown 6,603 reviews
5 Stars
3,134
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,124 out of
5,249)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
New homeowner
on September 4, 2025
Posted by: Gaboi
[This review was collected as part of a promotion.] Love my fridge and freezer. Though it came with my house nice selection.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor quality product
on September 4, 2025
Posted by: fred
[This review was collected as part of a promotion.] I regret purchasing this appliance. It is very loud and the ice maker works poorly. It produces about 2 dozen ice cubes a day.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791657
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791657
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 4, 2025
Posted by: Pete
[This review was collected as part of a promotion.] Ever had a fridge with drinking water, crushed ice and cube dispenser. Love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Refrigerator!
on September 5, 2025
Posted by: Shake 44
[This review was collected as part of a promotion.] Love the new Whirlpool Refrigerator! Like the bright lights inside and the adjustable drawers.The fridge is so easy to move on wheels. The stainless color goes with my decor!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool 24.6 Side-by-side Refrigerator ice maker
on September 5, 2025
Posted by: Barbara
from Streetsboro Ohio
[This review was collected as part of a promotion.] I was so satisfied with my old refrigerator that passed on, a Whirlpool, and I liked it so much, the new one is very much identical only the new one is white and the other one was black.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 6, 2025
Posted by: MJC75
[This review was collected as part of a promotion.] Loud compressor runs nonstop. I wouldn’t recommend buying.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 792722.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very clean and roomy looking
on September 6, 2025
Posted by: Robert
[This review was collected as part of a promotion.] I've had for a week, Refrigerator great,ice maker sucks, never has made 1/2 abin. Frist 2 day did not use. My old Frigidiare would fill up over night. Spect. Or sales person doesn't have any information on how muchit makes.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice appliance need more shelves
on September 7, 2025
Posted by: Cher
[This review was collected as part of a promotion.] Nice refrigerator. It could use a couple more shelves.
Written by a customer while visiting whirlpool.com