Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,603 Reviews)
Rating breakdown 6,603 reviews
5 Stars
3,134
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,124 out of
5,249)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
2
Has no great features
on September 3, 2025
Posted by: Cissy
[This review was collected as part of a promotion.] I bought this refrigerator 9 months ago and it has been a nightmare ever since
Response from whirlpool.comBy Branded Team, Consumer Care, September 3, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #790438
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #790438
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hoping for the best
on September 3, 2025
Posted by: Jimbo
[This review was collected as part of a promotion.] Bought this exact model to replace our previous Whirlpool which stopped working after only 7 years. Hopefully this one lasts longer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
New fridge in new home
on September 3, 2025
Posted by: Joey
[This review was collected as part of a promotion.] We like it. keeps food cold. dispenses water and ice.. It came with the new house.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bright lights
on September 3, 2025
Posted by: Reena
[This review was collected as part of a promotion.] So far so good. The only thing I miss is my 3rd drawer! It’s bright and roomy. Love the wide shelves on the door!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Can't wait to replace it.
on September 4, 2025
Posted by: DP_PD
from Wilmington, North Carolina
[This review was collected as part of a promotion.] It was included when we bought the house, and it would have been better to get a discount instead of a fridge. It's noisy, and the spaces couldn't have been arranged worse than that and you can only pile up stuffs as it is very narrow. The fridge door always opens wide even if you don't need it (not a major issue, but quite annoying). We are stuck with it for a bit, but we'll be happy to change it as soon as possible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791455
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791455
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new refrigerator
on September 4, 2025
Posted by: Refrigerator
from Ennis, Texas
[This review was collected as part of a promotion.] Whirlpool has always made a iitu product. I am pleased with mynew refrigerator. It is quiet and very cold.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Need some simple features
on September 4, 2025
Posted by: Sathish
[This review was collected as part of a promotion.] The fridge works well and keeps everything at the right temperature. However, I do wish it had a feature to alert me if the door is left open for more than a minute. A simple chime or notification would be really useful
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good purchase
on September 4, 2025
Posted by: SYLBIL53
[This review was collected as part of a promotion.] Im really liking this refrigerator. It's roomy, large ice bin. Only thing I would change is the shelves in thr fridge don't go all the way to the back, allowing things to fall to the shelf below. Really got to watch it.
Written by a customer while visiting whirlpool.com