Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,603 Reviews)
Rating breakdown 6,603 reviews
5 Stars
3,134
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,124 out of
5,249)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Runs loud
on August 30, 2025
Posted by: M1234
[This review was collected as part of a promotion.] It's quite loud - I had hoped that this was just during the initial two days while it was working hard to chill the freezer and refrigerator but this seems to be its regular background noise level. The ice dispenser also has a very loud startup sound when you first trigger the switch. We've only had it for one week so we haven't had time to settle on an opinion about its layout or ability to keep food cold or frozen.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 31, 2025
Posted by: Whiskey
[This review was collected as part of a promotion.] This is my first side by side fridge and first fridge with ice and water. Its great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on September 1, 2025
Posted by: ShirleyL.
from Kents Store VA
[This review was collected as part of a promotion.] I both this a couple of months very satisfied with this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 1, 2025
Posted by: Smokin Joe
[This review was collected as part of a promotion.] Unit seems to be working oaky at this time
Refrigerator came missing ice make shut off arm.
Not surte if it was to have one or not.
Had to reboot ice make to get it to work.
Refrigerator came missing ice make shut off arm.
Not surte if it was to have one or not.
Had to reboot ice make to get it to work.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I wish it was in somebody else’s kitchen
on September 1, 2025
Posted by: Flyboy
from Louisville, Kentucky
[This review was collected as part of a promotion.] The unit is extremely loud. The refrigerator runs for as long as four hours before it turns off.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 789660
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 789660
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Our stainless side by side
on September 1, 2025
Posted by: Texasmom
from Texas
[This review was collected as part of a promotion.] We bought this frig for its icemaker and storage. I love the side by side. Excellent for our big family
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker too short.
on September 2, 2025
Posted by: Bicric
from Ohio
[This review was collected as part of a promotion.] Whirlpool side by side is good, but the ice maker/water tap is to short for longer insuated cups. When you go for ice at an angle, water spills on the floor.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Don't drink the water
on September 2, 2025
Posted by: Cyn66
[This review was collected as part of a promotion.] It is a good refrigerator but I'm disappointed in the water and ice. The water tastes terrible. We have reset the filter but still tastes bad.
Written by a customer while visiting whirlpool.com