Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,621 Reviews)
Rating breakdown 6,621 reviews
5 Stars
3,141
4 Stars
1,837
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Ice maker is trash
on January 24, 2025
Posted by: Linda
[This review was collected as part of a promotion.] Horrible, 😩 super disappointed. Am bout to have one year with it and the ice doesn’t work, had to call multiple times and the issue.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 663312.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is Ok
on January 24, 2025
Posted by: Avid
[This review was collected as part of a promotion.] It seems to be working just fine. The freezer is smaller than I thought, and the ice maker is slow. The water dispenser rejects large glasses, spills everywhere.
As far as it goes, it is probably as good as any. This is the second Whirlpool we have bought in the last two years. I really like the big one, the new is ok for a back up second placer. On these reviews they always ask at the end if they can contact you, but they never do. Do they really want to know/???
As far as it goes, it is probably as good as any. This is the second Whirlpool we have bought in the last two years. I really like the big one, the new is ok for a back up second placer. On these reviews they always ask at the end if they can contact you, but they never do. Do they really want to know/???
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love It
on January 25, 2025
Posted by: Ashleybh86
[This review was collected as part of a promotion.] We have only had this fridge for a few months but we absolutely love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful design
on January 25, 2025
Posted by: Angel
[This review was collected as part of a promotion.] Keeps food fresh and works perfectly. Freezer compartment is very nice and keeps food chilled
Written by a customer while visiting whirlpool.com
Customer Rating
5
the ice maker is great lots of room inside
on January 25, 2025
Posted by: silver box
from west virginia
[This review was collected as part of a promotion.] we really like our new whirlpool it looks good it is quite
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Missing Drawer in refrigerator.
on January 26, 2025
Posted by: MWC1
from Boca Raton, FL
[This review was collected as part of a promotion.] The refrigerator seems OK so far, except there is a drawer missing. The drawer for the deli meat and cheese did not come with the refrigerator. I didn't notice it until the installers were gone.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on January 26, 2025
Posted by: Ninelives9
[This review was collected as part of a promotion.] Purchased this product to replace a 3 year old brand which continually needed repairs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy
on January 26, 2025
Posted by: Susan
from New Mexico
[This review was collected as part of a promotion.] Had Frigadarefor 4 years. The worst choice ever. Ice maker gave out after 3 years. I bought a Wirlpool in Dec.2024 it was the best purchase I could have made. I love it !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com