Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
on September 15, 2025
Posted by: Bon22
from Bolivia NC
[This review was collected as part of a promotion.] Refrigerator is new so far so good. Let’s see how long it’s going to last
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good looks, good ice, but small shelves/bins.
on September 15, 2025
Posted by: Mimi
[This review was collected as part of a promotion.] This a good looking stainless steel appliance. The stainless steel does resist fingerprints as advertised. The icemaker makes great ice and water dispenser gives cold water. However, for a two door refrigerator, it is smaller than expected. That is because the water chilling hose inside the refrigetator takes up so much space. The shelfs and bins are small. Hard to organize food.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
She wanted a side by side.
on September 15, 2025
Posted by: Happy Husband
from GA
[This review was collected as part of a promotion.] ORDERED A WHITE FRIGERATOR TO MATCH ALL OTHER WHIRL POOL KITCHEN APPLIANCES. Very pleased with my all white kitchen. When the wife is happy, I'm exstatic!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on September 15, 2025
Posted by: MyM@
[This review was collected as part of a promotion.] I bought my refrigerator about 2 months ago and I'm delighted with it.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a good purchase
on September 14, 2025
Posted by: Kathy R
[This review was collected as part of a promotion.] Refrigerator is very loud!!! Does not have a deli meat keeper compartment. Also there should be a water tray under the water/ice dispenser. Every time the water is dispenses, water drips and runs down the front of the refrigerator and leaves a mark.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, October 8, 2025
Hello,\nWe value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Review ID# 294361812\nWe’re looking forward to hearing from you.\nMarie Q\n
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate cleans everything well .
on September 14, 2025
Posted by: Pawpaw allan
from Eaton Ohio
[This review was collected as part of a promotion.] It was included in the new home . But we would have chosen whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible
on September 13, 2025
Posted by: WINNIE
[This review was collected as part of a promotion.] It's been less than a month and already my ice dispenser isn't working as of today 9/13. Really???
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797520.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 797520.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s ok
on September 13, 2025
Posted by: Old white guy
[This review was collected as part of a promotion.] Not a big fan of side by side refrigerator but it came in the house, would be nice if the water and ice dispenser had a drain so water didn’t go to the floor when it gets spilled still not enough room in the freezer, I guess i will sell it and buy what I really want
Written by a customer while visiting whirlpool.com