Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,621 Reviews)
Rating breakdown 6,621 reviews
5 Stars
3,141
4 Stars
1,837
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Very loud fan noise would not recommend refrigerat
on November 14, 2024
Posted by: Noisy
[This review was collected as part of a promotion.] I'm very disappointed with this refrigerator. the fan noise is overwhelming. it's very very loud and the refrigerator runs 90% of the time. This type of noise is not suitable for a home. Would not recommend the refrigerator to anyone. Also the switch for the ice maker is in An Inconvenient place. You have to remove the ice tray to switch it on and off. the tray is very heavy it shouldn't be like this. Additionally the refrigerator door flies open and hits the side when you open it because Whirlpool removed a design feature on the door that helped it open slowly and increments. Also there is no footing to secure the refrigerator so it rolls when open. To alleviate this you need to stick something under the refrigerator. I verified all this information with a Whirlpool technician because I am so disappointed with the product.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK - hope it lasts
on November 15, 2024
Posted by: ronl
[This review was collected as part of a promotion.] so far so good, but shelf placement options are too limited and temperature setting s are difficult
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 16, 2024
Posted by: Yolitis
from Saint Cloud FL
[This review was collected as part of a promotion.] Really good , I love whirlpool because the quality is amazing
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful update.
on November 16, 2024
Posted by: bjc207
from Missouri
[This review was collected as part of a promotion.] I replaced my old whirlpool with a new one, and it is larger while still fitting in the same space. Works perfectly and looks great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 16, 2024
Posted by: Nothing
[This review was collected as part of a promotion.] I started using my fridge a very short time ago. Ice maker not working.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 625128.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good machine!
on November 16, 2024
Posted by: Mark
[This review was collected as part of a promotion.] Good refrigerator. Only one complaint so far. Ice machine is slow.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice/water dispenser
on November 16, 2024
Posted by: Peg1
from Greenville, Ohio
[This review was collected as part of a promotion.] Overall not a bad refrigerator. Has less shelves in the freezer than my last fridge. The light for the water dispenser is terrible. Where the water spout is poorly placed. If you don’t hit it exactly water runs down the front of the regulator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lacking drawer for cold cuts and cheese
on November 16, 2024
Posted by: Dodi
[This review was collected as part of a promotion.] Not happy with how loud it runs! And unhappy with fact there was no cold cut cheese drawer. Other than that satisfied. Hopefully will last as long as my last Whirlpool refrigerator!
Written by a customer while visiting whirlpool.com