Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,623 Reviews)
Rating breakdown 6,623 reviews
5 Stars
3,142
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Good features.
on November 11, 2024
Posted by: Sunny
from San Diego, CA
[This review was collected as part of a promotion.] We really like this new fridge, except for the fact that the door of the fridge side does not swing closed, but swings wide when you go to close it. You think it is going to finish going closed, then turn around to find it standing wide open. We don't have the correct tool to figure out how to fix this. Also, I prefer glass freezer shelves to the wire ones on the freezer side. The upside is that this fridge is rated the LEAST repaired of all the refrigerators on the market right now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Thank you Whirlpool
on November 11, 2024
Posted by: Maria
from Florida
[This review was collected as part of a promotion.] It’s a nice refrigerator but a bit small. The water dispenser is very close to the ice dispenser, and sometimes both come out at the same time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water vs Ice
on November 13, 2024
Posted by: VRenee
from Stockbridge Georgia
[This review was collected as part of a promotion.] The refrigerator is nice and stylish however I dislike the face that when I try to just get ice the water dispenser is also pushed and water is everywhere. I T would have been nice if the water and ice dispensers were side by side.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on November 13, 2024
Posted by: Jacki
from McCordsville,Indiana
[This review was collected as part of a promotion.] I purchased this a week ago, and I love it, it works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on November 13, 2024
Posted by: Maressa
[This review was collected as part of a promotion.] I bought few weeks ago and happy I went with this one.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very disappointing!
on November 14, 2024
Posted by: Dr Don
[This review was collected as part of a promotion.] I’m very disappointed in my purchase of this refrigerator! I am considering going back to the seller and demand some adjustments.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #624249.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #624249.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on November 14, 2024
Posted by: Mawmaw
[This review was collected as part of a promotion.] We bought this 2 weeks ago and we are both very happy
Written by a customer while visiting whirlpool.com
Customer Rating
1
dont get
on November 14, 2024
Posted by: J & J
from Denver Co
[This review was collected as part of a promotion.] Doors are very uneven, it is noisy, door swings open & bangs, We ordered another one & the doors uneven again so we had accept the orig one. Drives me crazy looking at it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 624298.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 624298.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com