Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,624 Reviews)
Rating breakdown 6,624 reviews
5 Stars
3,143
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
on October 23, 2024
Posted by: Sally
from Nevada
[This review was collected as part of a promotion.] I wish I could return this refrigerator, it is very loud!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422qILAK and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423qILAz or Instagram http://spr.ly/6424qILAM. When responding please include your contact information and reference Case #612611
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6422qILAK and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6423qILAz or Instagram http://spr.ly/6424qILAM. When responding please include your contact information and reference Case #612611
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator has great space and very nice appeara
on October 24, 2024
Posted by: CeCe
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and am very pleased the refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bummed about the doors not lining up.
on October 25, 2024
Posted by: Ken83
[This review was collected as part of a promotion.] Didn't notice at first that the frig had a ding in it by the top right hinge. Saw that the plastic fitting for the hinge was cracked and that side door hung lower.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool double door refrigerator
on October 25, 2024
Posted by: Refrigerator
from Orlando Fl
I brought this in 10/2021 stainless steel and the doors have rust spots
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mostly the same as old whirlpool.
on October 25, 2024
Posted by: None
[This review was collected as part of a promotion.] Bought a mouth ago
Don't like the water ice dispenser as well as my 10 year old whirlpool old whirlpool had side by side paddles that took bigger tumblers getting used to new one.
Don't like the water ice dispenser as well as my 10 year old whirlpool old whirlpool had side by side paddles that took bigger tumblers getting used to new one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 26, 2024
Posted by: Scuddy
from Tampa FL.
[This review was collected as part of a promotion.] We had to replace our refrigerator do to the hurricane here in Florida. All in all am very satisfied with it.
I do think the opening for the water and ice is to small as it does not allow a tall glass to fit in the disspencer.
Have not been able to align the doors properly but will continue to work on that,
I do think the opening for the water and ice is to small as it does not allow a tall glass to fit in the disspencer.
Have not been able to align the doors properly but will continue to work on that,
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mixed review
on October 26, 2024
Posted by: K&PP
[This review was collected as part of a promotion.] We bought this 3-4 weeks ago to replace an older Whirlpool model having issues with the water filtration system. It is spacious and does a great job of keeping our food at the proper temperatures. Unfortunately, it is MUCH noisier than the unit it replaced and seems to be getting worse. The noise is coming from the freezer compartment and we’ve emptied the freezer twice to make sure it wasn’t simply wasn’t something vibrating. Our other disappointment was that it didn’t come with enough shelves to make maximum use of the unit’s capacity. Fortunately we were able to order an additional shelf for the refrigerator side. We’re still looking for one for the freezer compartment. Still, we like the reliability of Whirlpool and consider it a good value overall. However, before purchasing or recommending another one, I’d suggest asking the salesperson to plug it in and listen to it run.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice and quiet
on October 27, 2024
Posted by: Hot Rod
[This review was collected as part of a promotion.] We replaced a similar model. The new one is much quieter. I like that the shelves go all the way to the wall. I prefer the ice and water distribution method in the new one. So far so good. It has only been a week, but I think that is enough time to know that I am pleased.
Written by a customer while visiting whirlpool.com