Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,624 Reviews)
Rating breakdown 6,624 reviews
5 Stars
3,143
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Love IT !
on October 14, 2024
Posted by: Jason
[This review was collected as part of a promotion.] Bought a couple weeks ago and experienced no issues. Worked perfect!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dud
on October 14, 2024
Posted by: Anne
[This review was collected as part of a promotion.] The refrigerator did not cool properly. The freezer side worked. But the refrigerator stayed at 50 degrees and never got colder than 48 degrees. We had to exchange it for another refrigerator
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 608483.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Do not buy !!
on October 15, 2024
Posted by: Carol
[This review was collected as part of a promotion.] Very difficult to regulate temperatures in freezer and refrigerator!!!
Minimum levels to use for temperature control
No good temperature controls!!!!
Minimum levels to use for temperature control
No good temperature controls!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 16, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 608663.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best purchase ever!!!!!
on October 15, 2024
Posted by: Niesha
[This review was collected as part of a promotion.] I Love love, love love love this refrigerator in my family does The icemaker is awesome and It's definitely an eye catcher for the kitchen
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and Brand loyalty
on October 15, 2024
Posted by: kkk333
[This review was collected as part of a promotion.] I bought this a month ago and I am really happy using it. It is a very good product. I trust whirlpool brand and I am hoping to continue my services with Whirlpool appliances.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Elegance, Practicality and Efficiency
on October 15, 2024
Posted by: Esimoes
from Columbia, Missouri
[This review was collected as part of a promotion.] The refrigerator was transported on time by well trained workers that installed it perfectly and immediately. It has worked well form the very minute it was powered. No glitches.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor craftmanship
on October 15, 2024
Posted by: PeaceM
from Virginia
[This review was collected as part of a promotion.] Exterior looks sleek and modern but it's a disappointment that the doors are shut unevenly. The suction on the right door is light/loose. The unit makes loud noises while running. We called tech service one week after delivery, and they shared that both issues are just poor craftmanship and nothing can be fixed. This is at least our 2nd consecutive Whirlpool fridge, and my experience as a consumer of the brand is becoming less positive each time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Buzzing sound a tiring white noise
on October 16, 2024
Posted by: Brand new fridge
from Plant City Florida
[This review was collected as part of a promotion.] Compressor sounds like it is an old fridge. Troubleshooting manual states that it is normal to have a buzzing sound coming from the compressor that it is normal to be on 80% of the time. Normal constant white noise of a brand new fridge is not normal.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 17, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 609274.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 609274.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com