Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,624 Reviews)
Rating breakdown 6,624 reviews
5 Stars
3,143
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
Great a tad loud
on October 7, 2024
Posted by: bkp77
[This review was collected as part of a promotion.] I think it's great, the only reason it get's a 4 instead of 5 star rating, is that it is a little loud (louder than my old whirlpool gold made in 1983.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great shelves
on October 7, 2024
Posted by: LeLy
from Byron, Georgia
[This review was collected as part of a promotion.] The refrigerator works well and I like the placement of the shelves and their sizes. Ours looked a little worn and had some scratches, but it may have been a floor model (if so, I would have liked to have the option to get another one).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect
on October 8, 2024
Posted by: Perfect
[This review was collected as part of a promotion.] Wonderful Whirlpool refrigerator!!!!! I would definitely buy again and again!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It all the features I need
on October 9, 2024
Posted by: The fridge
[This review was collected as part of a promotion.] This is just what I needed a perfect fit for my kitchen
It runs very quiet I have used whirlpool
Appliances for years and been very pleased
With
It runs very quiet I have used whirlpool
Appliances for years and been very pleased
With
Written by a customer while visiting whirlpool.com
Customer Rating
1
Runs noisily.
on October 9, 2024
Posted by: Eric
from Potsdam, NY
[This review was collected as part of a promotion.] Runs very noisily almost all of the time. There is not sufficient storage on the fridge side for cheese, eggs, etc. Another drawer would be helpful.
It is difficult to switch the ice maker on or off.
It is difficult to switch the ice maker on or off.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 605941.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 605941.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dissatisfied
on October 9, 2024
Posted by: Da4han
[This review was collected as part of a promotion.] Bought refrigerator less than three weeks ago stopped working already you’ve known it’s been a problem with the Freon and now we have a refrigerator that does not work and I can’t even return it to the store and now we’re talking 3 to 4 days on even being able to get it repaired
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 605942.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice dispenser.
on October 9, 2024
Posted by: What is this?
from Amarillo, Texas
[This review was collected as part of a promotion.] The main item I do not like is the ice dispenser. To fill something properly you need a cup instead of a glass. There is not enough room to place a glass in the dispenser opening. It make is very difficult obtaining ice for the glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh
on October 10, 2024
Posted by: Texas
[This review was collected as part of a promotion.] It’s very loud and I can’t get it to lock into place so every time I pull open the doors I pull it away from the wall. Also even if I have cubed ice selected it still comes out as a mix of crushed and cubed. I don’t ever use crushed. I also don’t like the placement of the ice and water button. Just preferences
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com