Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,806 Reviews)
Rating breakdown 6,806 reviews
5 Stars
3,214
4 Stars
1,890
3 Stars
1,060
2 Stars
296
1 Star
346
78%of customers recommend this product.
(
4,208 out of
5,376)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
It’s ok
on September 19, 2025
Posted by: Jwwc
[This review was collected as part of a promotion.] Ok appearance. Didn’t like the plastic protector wrap when unpacking door it went under trim and was impossible to get all the way off. Lots of wasted space where ice maker is lost a good spot for a shelf but in this it’s just an empty void on door . Ice maker is one of the worst I’ve ever had ice is to big to go through door flap gets stuck every time I get ice and if you don’t check then it melts and keeps trap door open and manual door to get ice is hard to use. Compared to my older whirlpool which is the same size the new one had less shelves
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 19, 2025
Posted by: Mooks300
[This review was collected as part of a promotion.] Very impressive refrigerator. Love the look and style. Water dispenser is like a fire hose. Ice maker makes ice pretty fast.
Written by a customer while visiting whirlpool.com
Customer Rating
4
alot of great features
on September 19, 2025
Posted by: james
[This review was collected as part of a promotion.] it came with the house that we purchased, we closed on aug 27th.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple, reliable and powerful
on September 19, 2025
Posted by: Dai900
from West Virginia
[This review was collected as part of a promotion.] Overall, I like it—it seems simple, reliable, and powerful. I would prefer if the freezer side were a little larger. Also, it would be better if it had an alarm that goes off when the door is left open too long.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
large spaces
on September 19, 2025
Posted by: Evie
from Rockford, il
[This review was collected as part of a promotion.] There appears to be a broken piece on the bottom right front piece of fridge. Don't remember there being a little hole in the models we saw in the store. Unfortunately, we didn't notice it until after they had unwrapped it and set it up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
poor temperature control
on September 17, 2025
Posted by: egg66
[This review was collected as part of a promotion.] I bought over a month ago and still have not been able to keep refrigerator a constant temperature.
Response from whirlpool.comBy Branded Team, Consumer Care, September 19, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 800268
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 800268
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on September 17, 2025
Posted by: Doodmom
from Madisonville, LA
[This review was collected as part of a promotion.] Still getting used to this different model. So far we do like it except the ice maker is too slow in making fresh ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on September 17, 2025
Posted by: New RF 2025
[This review was collected as part of a promotion.] Super Tech - Knowledgeable, On Time, Had Parts. Fixedxd.!!!!
Written by a customer while visiting whirlpool.com