Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,624 Reviews)
Rating breakdown 6,624 reviews
5 Stars
3,143
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Manufacturer defect
on September 16, 2024
Posted by: Unhappy
from Alabama
[This review was collected as part of a promotion.] I put this brand new refrigerator in my newly constructed house and after a couple weeks I realized it had been leaking slowly under the floor boards of my LVP plank flooring and warped and buckled my new floor. Tech found that hose was bent inside the refrigerator from manufacturer and it wasn’t puddling but instead seeping under so I had no idea until my floor was ruined. Whirlpool told me to contact home owners . So needless to say I’m not very happy with this purchase. The refrigerator itself would be fine if it didn’t have a defect and ruin my floor and be left to me to pay for 😡😡😡
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 594101.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
on September 16, 2024
Posted by: None
[This review was collected as part of a promotion.] Your products are like a bad toy, the quality is poor, I don’t like your products
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 17, 2024
Hello . We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect for 1 person and for my family who visit.
on September 17, 2024
Posted by: Audie
[This review was collected as part of a promotion.] I bought the 36" Wide Side-by-Side Refrigerator - 24 cu. ft Whirlpool Refrigerator a short while ago and really like it. When I bought this home over 5 years ago, the May Tag had been here for 12 years. The previous owners were both deceased and their daughter put the house on the market. The May Tag began to collect ice in the freezer section on the bottom. My brother-in-law retired from Whirlpool sev years ago and felt Whirlpool had a great refrigerator. I am enjoying the side by side immensley.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 17, 2024
Posted by: JOHN
from MAIDEN,NORTH CAROLINA
[This review was collected as part of a promotion.] I have had it for less than one month and itis doing ok.
IT RUNS QUITE A BIT EVEN ON THE RECOMENDED TEMPERATURE SETTING AND IS VERY NOISY!
IT RUNS QUITE A BIT EVEN ON THE RECOMENDED TEMPERATURE SETTING AND IS VERY NOISY!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fair
on September 18, 2024
Posted by: Car57
[This review was collected as part of a promotion.] We purchased because our old one failed. We regret that this refrigerator is not as large inside as we had hoped.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome Features
on September 18, 2024
Posted by: ToddLisa
[This review was collected as part of a promotion.] New home, new appliances, upgrade to what we ever owned.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Space
on September 18, 2024
Posted by: PVB123
from Hahira, GA
[This review was collected as part of a promotion.] The refrigerator came with our newly built home. It's working out great. So glad I didn't have to go appliance shopping. Nice size freezer and plenty of fridge space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well
on September 18, 2024
Posted by: DebF
from Norwalk, Iowa
[This review was collected as part of a promotion.] We've had this now for three weeks, and I'm very happy. It's roomy, and it keeps things nice and cold. I like the taste of the filtered, cooler water from the icemaker too. Very happy, works well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com