Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,624 Reviews)
Rating breakdown 6,624 reviews
5 Stars
3,143
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Not a side-by-side fan
on September 9, 2024
Posted by: baker85
from West Virginia
[This review was collected as part of a promotion.] The refrigerator came with my new house; I wouldn't have selected this particular model because I don't like side-by-sides. I make lots of soups for the winter and I like to entertain family. The side-by-side does not have enough freezer storage space for my soup containers; in the refrigerator side, you can't put wide [entertainment] platters in the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy New Refrigerator
on September 10, 2024
Posted by: pete49
from Ballwin, MO
[This review was collected as part of a promotion.] I brought this a few weeks ago and it is noisy when it runs.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does the job!
on September 10, 2024
Posted by: WyGuy
[This review was collected as part of a promotion.] My first home and first refrigerator I’ve owned. It’s nice having double doors and an ice and water maker that works. So far no complaints in 2 1/2 months
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Appliance, Stainless Finish is Disappointing.
on September 11, 2024
Posted by: DK21
[This review was collected as part of a promotion.] The appliance was part of an incentive package from the builder (new home purchase).
I have only been in the house for a few days, and the appliance works fine, however, the stainless finish is not a very good quality... there were finger prints and marks on the appliance when I took occupancy and when I polish with a dry cloth or use a stainless cleaner, they are not fully removed. There is always evidence of the print or streaks... very disappointing.
I have only been in the house for a few days, and the appliance works fine, however, the stainless finish is not a very good quality... there were finger prints and marks on the appliance when I took occupancy and when I polish with a dry cloth or use a stainless cleaner, they are not fully removed. There is always evidence of the print or streaks... very disappointing.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge but Beware of Fingerprints
on September 11, 2024
Posted by: colt00
from Texas
[This review was collected as part of a promotion.] The fridge has been great so far and I have no serious complaints. I have noticed finger prints starting to show more than other stainless steel fridges but other than that it looks great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving the ice maker
on September 11, 2024
Posted by: Stainless
from Greenville, SC
[This review was collected as part of a promotion.] I purchase this now 2 weeks ago and loving this far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lovely Refrigerator
on September 11, 2024
Posted by: Barb804
from El Paso, TX
[This review was collected as part of a promotion.] It is a beautiful appliance with a lot of room, although it is really too large for my kitchen (my fault). I didn't get to see it before it was delivered, so I didn't realize how big it was. The interior is bright & roomy. I don't have the ice/water dispenser hooked up yet, so I can't comment on that. My only complaint at this point is that when it is running, it hums very loudly! That is a bit of a nuisance, but nothing major.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Could use another shelf
on September 11, 2024
Posted by: Stan
[This review was collected as part of a promotion.] The overall design is a bit lacking. If it had just one more shelf it would be a huge plus. It seems like it was designed for an additional shelf (two huge gaps between shelves) but you probably have to purchase separately. It would be much more efficient with a forth shelf..
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 12, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588239.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588239.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com