Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
on October 20, 2025
Posted by: none
[This review was collected as part of a promotion.] I has been great for the 2 weeks that i owned it. looking forward to many more years not weeks
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and so big!
on October 20, 2025
Posted by: Amanda
from Indiana
[This review was collected as part of a promotion.] Bought this refrigerator a couple weeks ago and absolutely loving it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It ok
on October 20, 2025
Posted by: Don’t have one
[This review was collected as part of a promotion.] The ice maker is very loud when dumping ice and when getting ice out
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the refrigerator but....
on October 20, 2025
Posted by: Laura
from Leland, NC
[This review was collected as part of a promotion.] I really like the refrigerator which was part of the sale of my townhouse. Unfortunately on day 10 after moving in both the fridge and freezer sections started warming up. First thing I noticed was the water dispencer on the door was giving me water which was so warm it seemed to be heated. They had to replace 3 parts.Unfortunately I had just done a big grocery shopping and had to throw out quite a lot of food that was spoiling. A second service was required as there was water on my floor under the refrigerator also. Now that everything is fixed I am happy with the refrigerator. Very happy to have my appliances made in the USA.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Frig
on October 19, 2025
Posted by: bot1
from Oregon
[This review was collected as part of a promotion.] it Came with the new manufactured home I recently purchased. The compressor is very loud, too loud. The ice machine stopped working - then two weeks later starting working again. A troubling situation. It works well, keeping things cold / frozen. I would never had bought a stainless steel unit (too difficult to keep clean on a daily basis, but the only other choice was white!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice inside. Terrible outside
on October 19, 2025
Posted by: lynnbk
from Ormond Beach FL
[This review was collected as part of a promotion.] Inside of refrigerator works fine. However, there are dings on the outside and the doors cannot be cleaned so they look clean. Waiting for whirlpool repair service who will hopefully replace the doors.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #824261.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #824261.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on October 18, 2025
Posted by: RGSJR
[This review was collected as part of a promotion.] I am very please with this refrigerator. I purchased it about a month ago.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water & ice dispenser
on October 18, 2025
Posted by: Tonya
from Tulsa, Ok
[This review was collected as part of a promotion.] I wish I would have gotten a refrigerator where ice and water dispenses side by side. When you are putting ice in the cup the outside lip hits the water button and water runs all down the fridge onto the floor. It is extremely difficult to put ice in to go cups (Yeti, Stanley, etc.) for this reason. If you want crushed ice, forget it, you can’t get the glass/cup close enough, without using your finger to push the button , and it goes everywhere and makes a big mess.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com