Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,625 Reviews)
Rating breakdown 6,625 reviews
5 Stars
3,144
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
on August 7, 2024
Posted by: Bob27
[This review was collected as part of a promotion.] it works well. Looks nice and fits well in my kitchen
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Fridge
on August 7, 2024
Posted by: Bummer Ice
[This review was collected as part of a promotion.] I purchased my Whirlpool refrigerator/freezer about a month ago. Am mostly satisfied with it.. Am disappointed that the ice maker doesn’t produce a large amount of ice. With only minimal ice usage, the ice bin has never completely filled up. I have done all the suggested things; adjusting temperature. Booklet says if freezer is too cold it will slow the ice cube production. So I have it at the correct temperature, have the freezer 3/4 full. My previous Whirlpool fridge/freezer was awesome and lasted 30 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s quite the hummer
on August 8, 2024
Posted by: Nobody
[This review was collected as part of a promotion.] It arrived two weeks ago. I am happy with it except for one exception it makes a loud humming noise which drives me crazy, which I was told by a really good repair man that you sent is the new way of doing things today. I’ve never had a refrigerator this loud, they tell me it’s because it’s more efficient and you guys put a smaller motor to drive the fan in the freezer section. I really think you should rethink this cause I can hear it in my bedroom and when I come back, it’s a shame because it really is a very nice refrigerator freezer .
Written by a customer while visiting whirlpool.com
Customer Rating
5
Appliances
on August 8, 2024
Posted by: Sargeusa
from Alabama
[This review was collected as part of a promotion.] Came with the house. Good refrigerator.. Part of applaince package.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
true craftmans ship
on August 8, 2024
Posted by: number 2
[This review was collected as part of a promotion.] basic but reliable seals are top notch, lighting good roomy good
Written by a customer while visiting whirlpool.com
Customer Rating
2
Barely gets to proper temperature and noisy.
on August 8, 2024
Posted by: rich2360
from Blairsville, GA
[This review was collected as part of a promotion.] Would not buy again. This unit is an exchange for the original one I purchased. First one would not cool to proper temps. Almost returned this one but unfortunately decided to keep at last minute. Regretting that decision now. Unit again would not cool enough on ".ideal" setting. Like the first, I set it to coldest setting. It does better than the first but not by much. Noisy vibrations in the freezer section like the first unit also. Wish I had returned it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575586.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator
on August 8, 2024
Posted by: Wlawre014
[This review was collected as part of a promotion.] I really like our new refrigerator and it has a lot of room. Sometimes the items in the back of the fridge get too cold with some ice crystals. I am just careful about what I put back there. Have to be careful when getting ice from outside dispenser as sometimes it is easy to hit the water as well.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not cool
on August 8, 2024
Posted by: None
[This review was collected as part of a promotion.] I’ve used this fridge trap weeks Ave It’s holding water strains.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575855.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com