Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,625 Reviews)
Rating breakdown 6,625 reviews
5 Stars
3,144
4 Stars
1,838
3 Stars
1,034
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,131 out of
5,259)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
1
Refrigerator DEAD at 1-year and Seven Days
on July 20, 2024
Posted by: Samon
from Phoenix
Been waiting for over a month for parts. So glad I bought the Protection Plan. Likely my last Whirlpool anything.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, July 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 566391.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Slow ice maker.
on July 23, 2024
Posted by: Disappointed!
from Shelbyville, IN
[This review was collected as part of a promotion.] This refrigerator came brand new with the house we just bought. I give it three stars because the refrigerator works well and I didn’t pick it out. The refrigerator inside is small and tight. It’s not easy for me to get food in and out of without moving six things. The ice maker cannot keep up with our 3 person household. Again though, it might be fine for someone else.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Way too small
on July 23, 2024
Posted by: Jess
[This review was collected as part of a promotion.] The cubic feet are supposedly the sans as our previous fridge but my regular weekly grocery shopping
items do not fit! This fridge is tiny! The crisper drawers are laughable!
And the the fridge door swings all the way open and I keep thinking it’s going to rip off the hinges.
items do not fit! This fridge is tiny! The crisper drawers are laughable!
And the the fridge door swings all the way open and I keep thinking it’s going to rip off the hinges.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent features
on July 23, 2024
Posted by: Dboss1125
[This review was collected as part of a promotion.] Very happy with the product. Would be better if the ice maker were more efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice when working correctly
on July 23, 2024
Posted by: Minnie
[This review was collected as part of a promotion.] I bought this 3 months ago. After 2 months the water dispenser and ice maker stopped working. I called for service and was advised a new door was needed as the current door was damaged. I have
Been waiting 2 weeks for an update from Whirlpool. Other than that I it is a good refridgerator
Been waiting 2 weeks for an update from Whirlpool. Other than that I it is a good refridgerator
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on July 23, 2024
Posted by: Pjjen2024
from O Fallon, MO
[This review was collected as part of a promotion.] We bought a little over a month ago and couldn’t be more pleased with it. It has kept our food at all the correct temperatures and has plenty of room for all of our families food. The storage on the door shelves are amazing. I do wish there was a drawer for dairy in the middle like the older models but we have made it work.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cool and easy
on July 23, 2024
Posted by: Mpsteen2
from Allegan, MI
[This review was collected as part of a promotion.] Excellent fridge, no complaints, keeps food cold, keeps frozen food frozen and is very quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love all our whirlpool products
on July 23, 2024
Posted by: Joe100
[This review was collected as part of a promotion.] We love our new refrigerator We love the being able to put a gallon of milk on the large door shelves
Written by a customer while visiting whirlpool.com