Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,629 Reviews)
Rating breakdown 6,629 reviews
5 Stars
3,146
4 Stars
1,839
3 Stars
1,035
2 Stars
279
1 Star
330
79%of customers recommend this product.
(
4,134 out of
5,262)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
4
love the no fingerprint finish
on May 20, 2024
Posted by: mey65
[This review was collected as part of a promotion.] I bought this frig a month ago and am very pleased only thing I don't like is it slides forward every time you open the door
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 20, 2024
Posted by: Ann48
[This review was collected as part of a promotion.] I love my new fridge. It’s a little smaller than my old one but still accommodates all the space I need
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice make not so great
on May 22, 2024
Posted by: jpk2469
[This review was collected as part of a promotion.] We have had the unit for about a month, we did not move into the new home yet. It does not seem as if the ice maker is generating too much ice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the front water and ice features and color.
on May 22, 2024
Posted by: KathyB
[This review was collected as part of a promotion.] I love my new refrigerator. It is the perfect size and works great.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 23, 2024
Posted by: Ang57
[This review was collected as part of a promotion.] I really like this refrigerator; however, the next day after it was delivered, I discovered the fridge door wasn’t sealing properly. The guys came out 2 days later and verified the bad door seal. So, I’m waiting on a new door. But, otherwise I’m happy with my purchase and service so far.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not impressed
on May 23, 2024
Posted by: Little rexy
[This review was collected as part of a promotion.] Bought as packagewith my home. I dislike the ice maker as the cubed ice gets caught in the opening then drops out as it melts all over the floor and water pools on the opening. Seems to happen often
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not up to our expectations of the whirlpool brand.
on May 23, 2024
Posted by: Popeye
[This review was collected as part of a promotion.] Has some great features and was working great until it developed a very loud noise apparently in the freezer/icemaker about a month ago. Currently going thru warranty/repair process which is not very speedy. Noise wakes us at night or other random times and we have to unplug freezer/refrigerator for 1-20 minutes to make it stop. It may be a matter of hours or a day or two until it starts again. Not what we expected from a brand we have purchased for much of our almost 64 years of marriage.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on May 25, 2024
Posted by: Fair
[This review was collected as part of a promotion.] I am frustrated with the surface of this refrigerator. It is impossible to keep clean. I shows every streak, fingerprint, and looks blotchy. Also the wheels don't lock so it was rolling back and forth every time I opened it. We had to stick some furniture pads on the wheels to prevent the rolling. Poor design.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 541713.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com