Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
3
Could use some function improvements
on October 2, 2025
Posted by: Newhouse
[This review was collected as part of a promotion.] Ice maker and water dispenser are in a weird position so when you go to get ice the cup it’s the water dispenser and gets water every where. Also ice stacks up in channel and doesn’t want to come out in the cup.
[This review was collected as part of a promotion.] Refrigerator works well but is very slow to cool. Initial cooling after install took 5 hours. Any time the doors are opened and it warms slightly it takes 1.5 to 2.5 hours to cool. I believe they went overboard on energy use and made the compressor too small. It only draws 1 amp when running which is nice but overkill. It is also quite noisy compared to other units. I am going to add sound deadening material to back and side.
[This review was collected as part of a promotion.] Since our old refridgerator rusted out on the back, we bought this Whirlpool Side by Side as a replacement. so far it has performed be on our exspectations. Has plenty of room for our needs. Though it has a lower price than others that Whirpool makes it is well worth the money. Only wish it had a digital thermometer so you could tell what the temp is for each side.
[This review was collected as part of a promotion.] Looks nice & functions well. Spacoius fridge & freezer compartments are a plus. The ice bin rstays full. Evertime you use ice it immediately replaces it which is nice. I cant tell if the humidity setting on the top drawer actually does anything. The water & ice dispenser are a bit too close together in in my opinion. You need to keep from accidentally pressing the water when getting ice. It took some getting used to. Overall happy with it.
[This review was collected as part of a promotion.] Very bad condition of the refrigerator, foam outside and also stains on the door
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 1, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 813494 We’re looking forward to hearing from you. Christy T