Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,825 Reviews)
Rating breakdown 6,825 reviews
5 Stars
3,220
4 Stars
1,895
3 Stars
1,063
2 Stars
297
1 Star
350
78%of customers recommend this product.
(
4,214 out of
5,386)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
A great refrigerator for my home
on August 6, 2021
Posted by: Bike
from Hendersonville TN
[This review was collected as part of a promotion.] My old refrigerator was also "Whirlpool" and I have used it for 15years with no big problem. So, I purchase Whirlpool refrigerator again, and so far all is working well. I am so happy. Thanks to Whirlpool.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy
on August 6, 2021
Posted by: Mary
from Pryor, Ok.
[This review was collected as part of a promotion.] The first one delivered was apparently a lemon. It was like having a lawn mower in the kitchen. Very, very loud. The ice maker finally made about 50 cubes after 5 days. The water in the door was fine. There was a shelf missing. I do not like the ice and water placements. The ice dispenser is very short. You can't stand a glass under it to fill with ice. You have to lean it in. It will take a short cup, but not a glass. I asked for a replacement and the second one is quite, makes a good am out of ice, has a drawer missing and I don't like ice dispenser for same reasons as listed above.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, August 10, 2021
Hey Mary, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Meets all my refrigeration needs.
on August 5, 2021
Posted by: YEEHAW
from Florida
[This review was collected as part of a promotion.] I wish I had purchased this refrigerator sooner, the builders GE was a noisy, unwelcome piece of crap.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficiency
on August 5, 2021
Posted by: Ak8430
from FL
[This review was collected as part of a promotion.] Happy but I need an extra shelf for the refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots ofroom
on August 5, 2021
Posted by: Barbie
from Denver
[This review was collected as part of a promotion.] I am very pleased with the refrigerator. I ordered an extra shelf which is terrific.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It runs very well and cools as expected but...
on August 4, 2021
Posted by: Joe 1982
from KY
[This review was collected as part of a promotion.] Really like the unit but I dropped it a star, because of 3 problem areas that in my opinion, need addressed. 1. The temperature control unit for refrigerator is poor in design and not simple to adjust. All the refrigerator needed is two 1.5 inch square lighted boxes with one marked refrigerator and the other freezer. Each box having a label indicating that #1 is the lowest temp setting and #10 is the highest temp setting. An arrow on each box to indicate when the arrow is pressed, the temp setting desired is being taken up or down.
2. The refrigerator handles are constantly loosening up. Simply because the door handles lower and upper Hex Allen screws used to hold the handle secure, are threaded in to thin aluminum. Which do not allow enough threads for the screws to thread in to, to keep the bolts from loosening up. Which also results in the bolts not being allowed to get the proper torque applied, as doing so will strip out the thread screw hole.
3. When one sits a glass in the water fill station and it fills and the glass is removed, the fill spout leaks out a few drops of water. Not a big deal if it dripped in to the tray where the glass sits, where it would evaporate eventually. But no, the few drops of water drips down the stainless steel door front, leaving a water trail from the dispenser bottom on the door surface down to the floor. A water trail that needs to be wiped off frequently, as our not really soft city water, will leave a hard water stain. And it does this, because the water fill nozzle is sticking out just a few thousands of an inch, PASSED the surface of the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost Perfect
on August 4, 2021
Posted by: Huskers
from Ohio
[This review was collected as part of a promotion.] We have used for 6 weeks. Nice size and fairly quiet.
Water dispenser in door drips and runs down door. Ice also accumulates just inside the container and spills out if manually reaching in for a handful.
Water dispenser in door drips and runs down door. Ice also accumulates just inside the container and spills out if manually reaching in for a handful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker stop producing ice like when I first pur
on August 4, 2021
Posted by: Alicia
from Margate Fl
[This review was collected as part of a promotion.] It haven’t been year stopped making ice like why I first purchased it hasn’t even been a year
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, August 4, 2021
Hey Alicia, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com