Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Average customer rating
4.1
(6,908 Reviews)
Rating breakdown 6,908 reviews
5 Stars
3,240
4 Stars
1,920
3 Stars
1,078
2 Stars
309
1 Star
361
78%of customers recommend this product.
(
4,246 out of
5,443)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Biscuit-on-Biscuit
Customer Rating
5
Great fridge
on November 6, 2025
Posted by: New Guy
[This review was collected as part of a promotion.] Looks great, works great, great price That's all I have to say.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It is a box! It has no special features
on November 6, 2025
Posted by: Bob 1
[This review was collected as part of a promotion.] Actually it is noisier than the old Samsung. All in all it is about what we can expect.
Compressor is noisy.
Compressor is noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love that the shelves are adjustable.
on November 6, 2025
Posted by: Sharon32
[This review was collected as part of a promotion.] My son was kind to purchase this for me. Delivery guys was super efficient and courteous. It has been working with no problems. It has enough room for everything I need. It is just beautiful inside and out!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice refrigerator
on November 5, 2025
Posted by: LBibford
from Livingston, Texas
[This review was collected as part of a promotion.] I bought this a month ago and it has worked perfectly. Has a very nice look. The only small issue is the motor is a little louder than my other one - but not enough to really complain about.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on November 5, 2025
Posted by: DebbieB
from Kissimmee, Fl
[This review was collected as part of a promotion.] I was a little disappointed. I didn’t realize it didn’t have a shelf for cheeses and cold cuts. Also the freezer is smaller than my previous one. Same dimensions
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great cooling n ice
on November 4, 2025
Posted by: Don’t have one!
[This review was collected as part of a promotion.] I bought this about 2 weeks ago n it’s really nice to have a new refrigerator that works n has ice maker! Thank you! Love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I like the refrigerator and it’s features
on November 4, 2025
Posted by: AwHec8
[This review was collected as part of a promotion.] This Refrigerator was purchased by the owner of the Townhome I am buying. Point being that it’s part of the property I am buying and it along with the stove, microwave, are part of the upgrades in the house I am buying.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poorly designed features
on November 4, 2025
Posted by: Mary
[This review was collected as part of a promotion.] Not user friendly. Noisy, water and ice dispenser on outside of refrigerator not tall enough, ice dispenser difficult to turn off and on as you have to take out the ice tray to turn the switch off and on. Doors have a gap which narrows toward the bottom of the doors. One door is higher than the other side.
There is a medium size gap between doors on the top which becomes narrower at the bottom fourth of the door.and one is higher than the other.
There is a medium size gap between doors on the top which becomes narrower at the bottom fourth of the door.and one is higher than the other.
Response from whirlpool.comBy Branded Team, Consumer Care, November 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 833837
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 833837
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com